Bachelore2a0s degree in business, Finance, Data Analytics, Information Systems, or a related field.
At least 3 years of experience as a Business or Data Analyst29 preferably in healthcare, human services, or similarly regulated industries.
High proficiency in Excel and BI tools (e.g., Power BI); skilled in SQL.
Experience translating complex data into actionable insights for non-technical stakeholders.
Organized, detail-oriented, and capable of juggling multiple projects.
Strong communicator with experience in cross-functional collaboration and vendor coordination.
Responsibilities
Build and maintain insightful dashboards and reports tracking training, core competencies, utilization, time allocation, productivity trends, and service delivery gaps.
Design tools for real-time management of employee time and attendance—including monitoring overtime, billable limit breaches, geolocation compliance, and documentation gaps.
Develop workflows and tools to reconcile clocked hours with billing data, preventing overpayments both in payroll and software licensing.
Assist in the design and implementation of a SQL database for live organizational metrics.
Conduct market assessments, modeling, and forecasting for geographical and service expansion, including Medicaid rate/hours impact analysis.
Liaise with internal teams and vendors on software integration and optimization; provide insight into AI applications and process automation.
Lead internal training initiatives—empowering teams in Excel and other BI tools.
Support FP&A efforts with metric development and reporting.
Create ad-hoc and recurring reports to meet business and regulatory needs.
Perform additional duties as assigned, adding value wherever opportunities arise.
Desired Qualifications
GL accounting software, billing, and payroll experience.
Prior work with dashboards, AI insights, or process automation initiatives.