Full-Time

Operations Specialist

Posted on 9/24/2025

Zalando

Zalando

10,001+ employees

Online fashion retail marketplace and logistics

No salary listed

Berlin, Germany

Hybrid

Hybrid working model with up to 60% remote per week.

Category
Operations & Logistics (1)
Required Skills
Supply Chain Management
Excel/Numbers/Sheets
Requirements
  • Strong organisational and communication skills with a structured approach to tasks.
  • Proficiency in data entry, spreadsheet management, and document organisation.
  • Prioritising accuracy and quality when handling data and numbers.
  • Proficiency in MS Office, particularly Excel.
  • Thriving in fast-paced environments and promoting teamwork and proactive problem-solving.
  • Openness to continuous improvement and a commitment to process excellence.
  • Taking ownership and accountability for assigned tasks.
  • Efficient workload management to ensure timely, accurate, and prioritised completion of tasks.
Responsibilities
  • Support the Operations Excellence team by taking charge of essential operational and administrative functions, notably including the accurate placement of purchase orders in our systems.
  • Manage the intricacies of daily, weekly, and monthly delivery schedules in close collaboration with our supplier's supply chain management.
  • Maintain the integrity of product master data within our merchandise management system, with a primary focus on entering all order-related details into our system, such as EAN-Matching and Supplier Data, ensuring that our orders meet high-quality standards.
  • Act as the primary liaison for our international suppliers, handling all operational inquiries and supporting the establishment and upkeep of contractual agreements.
  • Maintain open lines of communication to secure consistent product availability and coordinate returns efficiently between our suppliers and warehouses.
  • Proactively seek out innovative solutions to enhance and optimise our pre-season and in-season processes, contributing to greater efficiency and effectiveness.

Zalando runs a European online marketplace for fashion and lifestyle items, selling clothing, shoes, and accessories directly to customers and earning commissions from third-party sellers. It operates a website and app where buyers browse, purchase, and receive logistics support, with options like free delivery, free returns, and Zalando Plus for faster shipping and exclusive deals. The company differentiates itself through a large, diverse product range across 25 European markets, combining direct sales with a broad seller network and strong logistics, all guided by personalized recommendations. Its goal is to be a leading European online fashion retailer by linking customers with many brands and delivering a convenient shopping experience at scale.

Company Size

10,001+

Company Stage

IPO

Headquarters

Berlin, Germany

Founded

2008

Simplify Jobs

Simplify's Take

What believers are saying

  • Vestiaire Collective partnership expands authenticated pre-owned luxury inventory.
  • Pre-Owned category sold 62% of items within seven days in 2025.
  • AI assistant reached 10 million users, boosting search and personalization at scale.

What critics are saying

  • Fulfilment costs rose sharply in Q1 2026, pressuring operating leverage.
  • ABOUT YOU integration must quickly deliver synergies to justify acquisition dilution.
  • New market launches in Bulgaria, Greece, and Portugal increase execution complexity.

What makes Zalando unique

  • Leading European fashion platform with 62 million active customers across 29 markets.
  • Combines marketplace, private labels, and AI-powered data infrastructure in one platform.
  • Strong logistics and convenience focus supports service-heavy fashion commerce.

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Benefits

Health Insurance

Unlimited Paid Time Off

Flexible Work Hours

Remote Work Options

Paid Vacation

Hybrid Work Options

Company Equity

Professional Development Budget

Visa Support

Wellness Program

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
Creative Brands Mag
Mar 31st, 2026
Allsaints appoints Nichole Strydom as Chief Merchant.

Allsaints appoints Nichole Strydom as Chief Merchant. British fashion house AllSaints has named Nichole Strydom as Chief Merchant, effective 5 May 2026. With over two decades of global retail expertise, she joins from Zalando to lead merchandising, buying, and sourcing. CEO Peter Wood emphasised her pivotal role in sharpening the brand's operating model alongside Chief Creative Officer Aaron Esh. British fashion house AllSaints has announced the appointment of Nichole Strydom as its new Chief Merchant, effective 5 May 2026. Strydom brings more than 20 years of international retail experience to the role, joining from Zalando where she most recently served as Commercial Director for the e-tailer's premium portfolio. In her new position, Strydom will oversee AllSaints' global merchandising, buying, and sourcing strategy, with a mandate to accelerate growth across all international channels. She will work closely with Chief Creative Officer Aaron Esh to ensure that the brand's distinctive creative identity is matched by sharp commercial execution and informed by deep customer insights. CEO Peter Wood underscored the significance of the appointment, noting that Strydom's expertise in navigating complex, fast-moving markets will be crucial as AllSaints enters its next phase of evolution. "Nichole's proven ability to balance creativity with commercial acumen will be pivotal in sharpening our operating model and driving sustainable growth," he said. The move reflects AllSaints' ambition to strengthen its global presence while maintaining the edgy, urban aesthetic that has defined the brand since its inception. By aligning merchandising strategy with creative vision, the company aims to reinforce its position in the competitive fashion landscape and respond more dynamically to shifting consumer behaviours. Strydom's arrival marks a strategic step for AllSaints as it continues to expand internationally, building on its reputation for distinctive design and cultural relevance. Her leadership is expected to bring renewed focus to the brand's commercial strategy, ensuring that creative innovation is supported by operational excellence and market responsiveness. With this appointment, AllSaints signals its intent to blend artistry and commerce more seamlessly, positioning itself to thrive in an increasingly globalised and digitally driven retail environment.

RetailDetail
Mar 24th, 2026
Zalando at the Omnichannel Congress: "90% of our promotional content is created using AI"

Zalando at the Omnichannel Congress: "90% of our promotional content is created using AI" Zalando is a technology company focused on fashion, not the other way around, as Laura Toledano, general manager for Western Europe, confirmed at the RetailDetail Omnichannel & E-Commerce Congress: the fashion platform is fully committed to AI to accelerate growth, efficiency, and customer loyalty - and it's already happening at an astonishing pace. From retail to technology platform. Zalando is deliberately building a scalable ecosystem powered by artificial intelligence, data, and logistics. With operations in 29 European countries, over 62 million customers, and a gross merchandise volume of more than 17 billion euros - including the acquired About You - the company is pursuing a strategy that has little to nothing to do with traditional retail anymore.

Modern Materials Handling
Mar 23rd, 2026
Zalando to install up to 50 AI-powered robots from Nomagic in its European fulfillment centers.

Zalando to install up to 50 AI-powered robots from Nomagic in its European fulfillment centers. The rollout of the smart pick-and-place robots will address the automated handling of shoeboxes, including two-piece and unsealed shoeboxes. By MMH Staff March 23, 2026 Zalando, a provider of fulfillment services and ecommerce platform technology, has annnounced its plan to deploy up to 50 AI-driven Nomagic robots across its European fulfillment network. This rollout of the smart pick-and-place robotics will address the automated handling of shoeboxes. Nomagic's Shoebox Picker is the AI perception and robot control system with an intelligent end-of-arm gripper designed for high-reliability handling of two-piece and unsealed shoeboxes. This leads to a secure process even for unsealed shoeboxes with separating lids, without taping, crushing or losing the lid. The robotic units specialise in item-level picking, scanning, and seamless induction into automated pocket sorters. "The testing phase with Nomagic proved that their robotics are an excellent fit for Zalando's logistics centres,," said Marcus Daute, Vice President Logistics Network at Zalando. "Following the quick and successful deployment of the first 10 units, we have decided to scale our partnership, gradually rolling out more robots as our network evolves. The sheer scale of our operations demands smart automation that works with our people, not alongside them. By delegating simple processes to AI-powered robots, we achieve the operational excellence our customers and business partners expect while supporting employees' growth." Advanced computer vision is guiding the physical hardware, allowing the robot to "recognise" the specific product type and its orientation in real-time, automatically adjusting its grip type and picking technique to suit each individual item and its orientation, Nomagic explained. "Zalando has a great team we collaborate with, both on a project management level and in the warehouses," said Kacper Nowicki, CEO and Co-Founder of Nomagic. "We highly value our partnership, their trust and especially their openness to implement the latest automation technology like the new Shoebox Picker. By combining the intelligence of AI with a physical system, it solves real-life physical challenges and turns one of the industry's biggest bottlenecks into a streamlined, automated process." The first units are already in use in Germany (Lahr, Moenchengladbach) and Italy (Verona). Additional robots will be deployed across Zalando's key logistics hubs in the Netherlands (Rotterdam), Sweden (Stockholm), France (Paris) and Zalando's newest fulfilment centre in Giessen (Germany), which is scheduled for its operational ramp-up later this year.

The Associated Press
Mar 19th, 2026
Zalando to deploy up to 50 AI-powered robots across European fulfilment centres

Zalando is deploying up to 50 AI-powered Nomagic robots across its European fulfilment centres, introducing a solution for automated shoebox handling. The robots, nicknamed "Richard", use computer vision and AI to recognise materials and shapes, adjusting their grip in real-time for item-level picking and sorting. Following a successful pilot achieving 100,000 picks daily, the rollout is underway in Germany, Italy, Netherlands, Sweden and France. The robots feature specialised grippers that secure shoeboxes from two sides, preventing lids from detaching during handling—a longstanding automation challenge in fashion logistics. The technology aims to improve order accuracy and processing speed whilst allowing employees to focus on more technical tasks. Zalando's first ten units are already operational in Lahr, Moenchengladbach and Verona facilities.

TechAmerica
Mar 17th, 2026
Startup pushes enterprises to adopt quantum computing before it goes mainstream.

Startup pushes enterprises to adopt quantum computing before it goes mainstream. A startup is helping enterprises run quantum computing applications today, preparing businesses for future breakthroughs before the technology becomes widely available. Mar 17, 2026 - 19:16 Eighteen months after selling his startup to chipmaker AMD for $665 million, Finnish entrepreneur Peter Sarlin has stepped down as CEO of the unit now known as AMD Silo AI. He is now serving as chairman of two new ventures: the physical AI lab NestAI and Qutwo, an AI startup focused on helping companies prepare for the coming age of quantum computing. Backed entirely at this stage by Sarlin's family office, PostScriptum, Qutwo describes itself as "an AI lab for the quantum era." But rather than waiting for quantum computing to mature fully, the company is already working with enterprise customers. Among them is European fashion retailer Zalando, with which it is building what the two companies describe as "lifestyle agents," AI tools meant to go beyond basic product search and proactively recommend products and experiences. Qutwo is built on the idea that AI is approaching an efficiency ceiling that quantum computing could eventually help overcome. Still, the company is not betting on exactly when that shift will happen, Sarlin said. Instead, it is developing Qutwo OS as an orchestration layer that would enable companies to transition from classical computing to quantum computing, while also leveraging hybrid computing systems along the way. Through PostScriptum, Sarlin has invested in Finnish quantum companies IQM and QMill, and he is among a growing group of investors who believe quantum computing will ultimately outperform classical systems across a broad range of industrial applications while also helping reduce AI's energy demands. At the same time, he believes the earliest practical uses will require mixed hardware environments and that enterprises would prefer to focus on business problems while Qutwo OS handles the underlying routing. In that sense, one advantage of the middle-ground approach known as "quantum-inspired" computing is that it is already workable today, because it relies on classical hardware while simulating quantum behaviour, thereby sidestepping many of the obstacles that still hold back quantum hardware. Meanwhile, Qutwo OS is being designed to remain flexible, supporting both quantum and non-quantum algorithms and chips. Qutwo's team includes experience from both the quantum and AI worlds. On the quantum side are IQM co-founder Kuan Yen Tan and board member Antti Vasara, who also serves as chair of SemiQon, a Finnish semiconductor startup focused on quantum chips. The enterprise and AI side is represented by Sarlin himself and Kaj-Mikael Björk, a former co-founder of Silo AI. Pekka Lundmark, the former CEO of Finnish telecom giant Nokia, has also joined Qutwo's board. Across both fields, the company says its team includes more than 30 quantum and AI scientists, and Sarlin has made clear how he sees the company's identity. "We're building for the quantum world, but Qutwo is an AI company," he said, adding that Qutwo is "pushing AI workloads from classical to quantum." That positioning means Qutwo's potential customer base could be fairly broad. In addition to Zalando, the company has also launched a joint quantum AI research initiative with OP Pohjola, a major Finnish financial services provider. From the beginning, Qutwo has taken a commercially driven approach and already has what Sarlin described as "large design partnerships which are in the tens of millions." These design partnerships, in which a vendor develops its product alongside enterprise customers, allow Qutwo to better understand what customers want as it builds its platform. They also reflect a bet by enterprises seeking to secure an early position if quantum computing reaches a meaningful commercial scale.

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