Service Delivery Ops Associate Manager

Skill required: Financial Planning & Analysis - Financial Planning and Analysis (FP&A)
Designation: Service Delivery Ops Associate Manager
Qualifications:Any Graduation
Years of Experience:10 to 14 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? 1. Financial Planning and Analysis Expertise Strong knowledge of financial forecasting, budgeting, and variance analysis. Proficiency in creating financial models for scenario planning. Experience in cost control, margin analysis, and profitability assessments. Rolling forecasts as above, including the managing of a diverse range of inputs, identifying risks & opportunities, providing insight and commentary as required 2. Retail Industry Knowledge Understanding of retail-specific KPIs such as sales per square foot, inventory turnover, gross margin, and footfall conversion rates. Familiarity with retail trends like omnichannel strategies, e-commerce, and seasonal demand fluctuations. 3. Advanced Analytical Skills Proficiency in analyzing large datasets and translating insights into actionable business strategies. Monitor Actual financial performance against forecasts & budgets, provide in-depth analysis & commentary (Tier 2, Tier 3) with actionable insights Hands-on experience with analytical tools like Power BI, Tableau, or Alteryx. 5. Strategic Thinking Ability to align financial planning processes with long-term business goals. Competence in evaluating capital expenditure, ROI, and strategic investments. Financial planning and analysis (FP&A) refers to the processes designed to help organizations accurately plan, forecast, and budget to support the company s major business decisions and future financial health. These processes include planning, budgeting, forecasting, scenario modeling, and performance reporting.
What are we looking for? ERP/ any certification requird Experience with ERP systems (e.g., SAP, Oracle, Microsoft Dynamics). Familiarity with reporting & analytics tools (e.g., Cognos Analytics, Anaplan, Power Bi, Hyperion, Tableau). Advanced Excel: Strong skills in Excel (pivot tables, macros, VLOOKUPs) for data analysis and reporting. Advanced knowledge of financial planning tools •Education Post-graduate, MBA (Finance) preferred CA/CFA/CPA preferred Certification/Experience in developing Financial Models, reports & metrics Proven experience in FP&A, management reporting & Strategic Planning Good to have skills 1. Retail Industry Knowledge: Familiarity with the retail business model, including seasonal trends and customer behavior. Understanding of SKU-level analysis and inventory management impact on profitability. 2. Cost Optimization: Experience in identifying and analyzing cost-saving opportunities in retail operations. 3. Revenue Optimization: Insights into pricing strategies, promotional planning, and sales channel performance.
Roles and Responsibilities: •1. Financial Planning and Analysis Expertise Strong knowledge of financial forecasting, budgeting, and variance analysis. Proficiency in creating financial models for scenario planning. Experience in cost control, margin analysis, and profitability assessments. Rolling forecasts as above, including the managing of a diverse range of inputs, identifying risks & opportunities, providing insight and commentary as required 2. Retail Industry Knowledge Understanding of retail-specific KPIs such as sales per square foot, inventory turnover, gross margin, and footfall conversion rates. Familiarity with retail trends like omnichannel strategies, e-commerce, and seasonal demand fluctuations. 3. Advanced Analytical Skills Proficiency in analyzing large datasets and translating insights into actionable business strategies. Monitor Actual financial performance against forecasts & budgets, provide in-depth analysis & commentary (Tier 2, Tier 3) with actionable insights Hands-on experience with analytical tools like Power BI, Tableau, or Alteryx. 4. Technical Proficiency Advanced Excel skills, including VBA and macros. Knowledge of ERP systems (e.g., SAP, Oracle, Workday). Experience with financial planning tools like Anaplan, Hyperion, or Adaptive Insights. 5. Strategic Thinking Ability to align financial planning processes with long-term business goals. Competence in evaluating capital expenditure, ROI, and strategic investments. 6. Stakeholder Management Proven ability to collaborate with C-level executives and cross-functional teams. Strong communication and presentation skills to convey financial insights to non-finance stakeholders. 7. Compliance and Risk Management Knowledge of financial compliance standards (e.g., GAAP, IFRS). Ability to identify and mitigate financial risks. 8. Leadership and Team Management Experience in managing FP&A teams, mentoring junior analysts, and driving team performance. Monitor analyst reports, market trends & industry benchmarks Skill in fostering a collaborative and high-performing work environment. 9. Investor Relations Lead preparation & review of investor presentations, group reporting & flash reports Serve as the primary contact for inquiries & business head meetings 10. Problem-Solving and Decision-Making Capacity to address complex financial challenges under tight deadlines. Data-driven decision-making to enhance operational efficiency and profitability. 11. Adaptability Flexibility to adapt to the dynamic retail landscape and technology advancements. Proficiency in managing change and handling ambiguous situations effectively.Any Graduation

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.

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