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Domestic Surveyor
North London area
Updated on 1/30/2023
Locations
Remote • United Kingdom
Experience Level
Entry
Junior
Mid
Senior
Expert
Requirements
  • Experience communicating effectively with customers, ideally in a face to face environment
  • Previous experience within MCS accredited organisation or assessing properties for energy efficiency or insulation measures is desirable (Domestic Energy Assessor/Retro Fit Assessor qualified is highly desirable but not essential)
  • Experience with talking to customers about work in their homes, ideally with a background in measuring and sizing equipment
  • It would be desirable also to have experience in technologies such as heat pumps, solar PV, battery storage & electrical equipment
  • Some mechanical or electrical experience is preferred but not essential - although an ability to learn quickly to support your role will be required
  • Octopus is a tech-forward company so good IT and tech skills are required
Responsibilities
  • Visit our customers in their homes and complete a survey to assess suitability for a heat pump; solar PV; loft and cavity wall insulation; or complete an Energy Performance Certificate
  • Capture multiple data points, including measuring, to complete a heat loss calculation and produce a quote
  • Ensure all of the correct information is captured to inform the design and installation of a low carbon heating system
  • Expertly explain the process you are undertaking to customers and be an advocate for the technology
  • Be an exceptional communicator, ensuring customers feel good about each and every visit and are motivated to upgrade their homes
  • Be resilient and adaptable to change in a fast paced environment
Octopus Energy

501-1,000 employees

Cloud-based renewable energy service
Company Overview
Octopus Energy is on a mission to transform energy globally, faster and cheaper than anyone imagined. They are are relentless in driving the smart grid technologies that'll deliver cheaper green electricity to fuel our homes, businesses, cars and heating.