Sales Executive

Your day to day
People
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Manage key accounts and their hotel history
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Travel when required to promote the hotel and develop potential business.
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Ensure staff is properly trained and has the tools and equipment to carry out job
duties.
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Interfaces with operations on a timely basis regarding future and existing needs
for customers
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Manage day to day sales activities
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Financial

Achieve budgeted revenues and personal sales goals and maximise profitability.
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Monitors competitor’s activities and assists in marketing intelligence
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Sells all facets of the hotel with a view to optimizing opportunities for revenue
growth
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Initiates and prepares tenders for business
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Assesses sales and marketing data
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Assist in the preparation of the annual departmental operating budget
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Monitor budget and control expenses in sales.
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Produce monthly reports and sales forecasts to analyse current/potential market
and sales trends
 

Guest Experience
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Provide guests with information (example: loyalty programmes, area attractions, restaurants,
facility information) to enhance guest experience
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Schedule conventions and/or business group activities at the hotel and coordinate with other
hotel level departments to facilitate services agreed upon by the sales office and prospective
clients
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Communicate to appropriate departments all pertinent information requirements and special
needs for arriving VIP’s, large groups, and other key guests
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Lead marketing efforts to up sell guests on hotel services, offerings, and amenities

Accountability
This is the top sales and marketing job in a large, luxury, resort, or major flagship hotel. Hotel may
have multiple sites and facilities, high volume catering and/or convention facilities, and a large
number of VIP and special service guests. May manage a large number of professional level and
administrative sales, catering, and/or convention employee
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Bachelor’s degree / higher education qualification / equivalent in marketing or related field
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Four or more years of experience in a hospitality or hotel sales and marketing setting with direct
supervisory experience over a sales team
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Strong knowledge of local businesses and business trends required
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Must speak local language(s)
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Other languages preferred