Full-Time

Senior Sales Engineer

Posted on 8/29/2024

LogicMonitor

LogicMonitor

1,001-5,000 employees

IT infrastructure monitoring platform with AI

Enterprise Software
AI & Machine Learning

Senior

London, UK

Category
Sales Engineering
Sales & Solution Engineering
Required Skills
PowerShell
Tomcat
MySQL
Ruby
Groovy
SQL
Postgres
Salesforce
Linux/Unix
Requirements
  • Bachelor's degree preferred; technology, computer science, or other technical field
  • 7+ years experience in IT role, SE role or equivalent experience
  • Excellent written and verbal communication skills
  • Great listening skills are a must
  • Leader in creating and implementing innovative sales technology ideas that move the needle
  • Able to articulate technology and product positioning to both business and technical users at any level.
  • Able to establish and maintain strong relationships throughout the sales cycle
  • Creativity is an asset you bring to your work proven out by your use of critical thinking to solve new problems
  • Experience in Linux and or Windows/Network administration and operations including the following technologies: Virtualization (VMWare, Hyper-V, Xen Server, etc…), Storage (Netapp, EMC, HPLeftHand, Dell Equallogic, etc…), LoadBalancers (f5 bigIP, Netscaller, Barracuda, etc…), WMI, PerfMon, JDBC, SNMP, SMTP, JMX, Webservers (IIS, Apache, Tomcat, etc…), Active Directory, Database (SQL, MySQL, Postgress, etc…), Scripting (groovy, powershell, ruby, etc...)
Responsibilities
  • Perform SE duties on trial calls as scheduled by AEs. Includes technically understanding prospect needs, technology skill level, and supporting AEs with requests to perform technical product demos and perform/assist trial set ups or expansion
  • Trial optimization (proactively adding dashboards, creating sample reports, etc. for all trial prospects)
  • Lead technical/product training for new sales personnel on an ongoing basis
  • Day-to-day product/technical support for trial prospects
  • Log meetings and technical notes in SalesForce pertaining to the POC for each call (or onsite) with the customer.
  • Demonstrates the technical aspects of how the product solves specific customer problems, and translates specific customer problems into technical solutions.
  • LM subject matter expert
  • Identifies all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process.

LogicMonitor provides a platform for monitoring IT infrastructure across both on-premises and cloud environments. The platform allows businesses to track their systems in real-time, using artificial intelligence and machine learning to identify potential issues before they become problems. This predictive capability helps companies maintain operational efficiency and avoid system outages. Unlike many competitors, LogicMonitor offers a subscription-based service that is scalable and can be quickly deployed, making it accessible for a wide range of clients, from large enterprises to service providers. The goal of LogicMonitor is to enable businesses to focus on growth and innovation by ensuring their IT systems run smoothly.

Company Stage

N/A

Total Funding

$139.1M

Headquarters

Santa Barbara, California

Founded

2007

Growth & Insights
Headcount

6 month growth

0%

1 year growth

-1%

2 year growth

20%
Simplify Jobs

Simplify's Take

What believers are saying

  • The introduction of AI-driven tools like Edwin AI and LM Co-Pilot can significantly reduce incident response times and alert fatigue, enhancing operational efficiency.
  • The LM Cost Optimization tool can help businesses manage and reduce cloud spending, which is crucial in a down economy, providing a competitive edge.
  • The appointment of experienced leaders like Brooke Cunningham and Karthik Sj can drive strategic growth and innovation, further solidifying LogicMonitor's market position.

What critics are saying

  • The rapid integration of multiple AI tools may lead to complexity and potential usability issues for end-users.
  • The competitive landscape in observability and IT operations is intense, with major players like Splunk and Datadog posing significant threats.

What makes LogicMonitor unique

  • LogicMonitor's integration of generative AI into its observability tools, such as Edwin AI and LM Co-Pilot, sets it apart by offering advanced, interactive experiences for IT operations teams.
  • The LM Cost Optimization tool provides a unique value proposition by combining cost management with hybrid observability, addressing both cloud and on-premises infrastructure.
  • The company's focus on hybrid observability, powered by AI, allows it to cater to complex multi-cloud environments, distinguishing it from competitors who may focus solely on cloud or on-premises solutions.

Help us improve and share your feedback! Did you find this helpful?

INACTIVE