What You’ll Do:

What You’ll Do:
Risk Management & Performance
Develop and implement proactive risk management strategies to identify and mitigate potential supplier-related risks.  
Oversee supplier performance monitoring, analyzing trends, and identifying areas for improvement.  
Lead the development and implementation of corrective and preventive actions (CAPAs) to address systemic supplier quality issues.  


Supplier and CMO Qualification & Management
Oversee the supplier qualification process, ensuring compliance with Pendulum’s quality standards and regulatory requirements.  
Perform site audits and visits to monitor manufacturing and supplier partners for adherence to food safety and quality systems standards.
Manage projects that support the commercialization concerning assessment of potential contract manufacturer and supplier capabilities.
Develop and maintain strong relationships with key suppliers, conducting regular business reviews and fostering collaborative partnerships.  
Negotiate and manage quality agreements with suppliers, ensuring clear expectations and performance standards.  


Continuous Improvement
Lead continuous improvement initiatives within the supplier quality management system, identifying opportunities to enhance efficiency and effectiveness.  
Implement industry best practices and innovative approaches to optimize supplier quality processes and tools.  
Maintain current knowledge of industry trends, regulatory changes, and emerging technologies related to supplier quality management.  


Cross-Functional Collaboration & Communication
Collaborate effectively with CMOs, suppliers and cross-functional teams, including Procurement, Manufacturing, R&D, and Quality Assurance, to ensure alignment on supplier quality requirements.  
Communicate supplier quality performance to senior management and stakeholders, providing regular updates and reports.  
Represent Pendulum in interactions with regulatory agencies and external partners on supplier quality matters.

Knowledge Requirements:

• Minimum 5 years relevant experience in a dietary supplement, pharmaceutical or food manufacturing environment within supplier / CMO quality (Dietary Supplement experience is a plus)
• In depth knowledge of FSMA, GFSI schemes, NSF, 21 CFR 111 and 21 CFR 117. Strong understanding of Quality Management System and regulatory compliance.
• Bachelor’s degree in a technical field (chemistry, microbiology, food science, biochemistry, chemical engineering, or related discipline) from an accredited college/university
• PCQI certification
• Quality Auditor certification (CQA is a plus)
• Strong business acumen, leadership and interpersonal skills. Ability to partner and collaborate within and across departments to achieve quality requirements and ensure compliance.
• Ability to manage multiple projects in a dynamic, fast-paced environment.
• Excellent problem-solving and analytical skills.
• Technical writing skills
• Strong computer skills in business technology platforms
• Excellent oral and written communication skills
• Detailed, analytical and critical thinker with a “can do” attitude
• Strong organizational skills with ability to work independently
• ~30% travel

Salary & Benefits

•  $120,000 - $140,000
• Medical, Dental, and Vision
• Commuter Benefits
• Life & STD Insurance
• Company match on 401 (k)
• Flexible Time Off (FTO)
• Equity