Global B2B Sales Support Apprentice

Job Description

Accor Tech & Digital is the innovation and technological transformation lab of the world leader in hospitality.

Our teams, known as Heartists®, bring together the best of hospitality with the best of tech and digital. Our ambition is to provide our customers with personalized, memorable, and sustainable experiences.

Here, we create new ways to travel within each of our 5,500 hotels, connecting closely with our 100 million clients in 110 countries.

Here, we are at the heart of an incredible playground for technological transition and the design of digital products and services for our customers and hotel teams.

Here, your scope will know no boundaries;

So join us and dare to make an impact on the world!

Here is where your greatest challenge awaits you: 

This role is integral to the Global Sales department, impacting sales processes and strategic initiatives across Accor's worldwide network.

The main objective of the Global Sales apprentice is to enhance Accor's global B2B sales capabilities by providing operational, analytical, and strategic support to Global Sales teams

Your mission: 

• Distribution & B2B Tracking Support: Provide comprehensive operational support for distribution and production tracking.
• B2B Loyalty Deployment & Support: Assist in the seamless deployment, ongoing management, and support of B2B loyalty programs, working collaboratively with internal stakeholders to enhance program effectiveness.
• Account Management Business Review Meeting Co-coordination: Coordinate and facilitate the preparation of materials and data for key account business review meetings.
• RFP Management Support: Offer support during the contracting season as needed, including data collection and document preparation.
• Data Analysis & Consolidation: Conduct in-depth data analysis and consolidation across various sales metrics, market trends, and operational performance indicators.
• Operational Support to the BT Strategy Department: Provide operational support to the BT Strategy department, contributing to the execution of strategic initiatives and projects.
• Collaboration on B2B Offer Design & Deployment: Collaborate with the BT Strategy and leadership team on the design, development, and deployment of new B2B offers.
• RFP Hotel Monitoring & Guidelines Alignment: Support the monitoring of hotel responses to RFPs, ensuring adherence to established guidelines and recommendations to maintain consistency and quality across the network.

Qualifications

And you? 

The ideal candidate should have:

Education: Currently pursuing or recently completed a degree in Business or Hospitality Industry.

Skills: Strong analytical, organizational, and communication skills.

• Excel Proficiency: Advanced proficiency in Microsoft Excel is essential for complex data manipulation, analysis, reporting, and dashboard creation
• AI Leveraging: Demonstrated ability to leverage AI tools and concepts to optimize workflows, enhance data analysis, and support strategic insights
• Familiarity with CRM systems (e.g., Salesforce) is a plus.

Languages:

Fluent proficiency in English (oral and written) is required

French / Native/Fluent

Spanish and/or Italian is a plus

Mindset:

Proactive, adaptable, and eager to learn.

The candidate should be comfortable working in a fast-paced environment and collaborating with cross-functional teams.

Additional Information

Accor dares to impact: 

- the world  

• Accor is committed to the world around us, with a strong employer culture focused on the development of our 300,000 talents. 
• We adopt a continuous improvement approach to reduce the impact of digital on the environment across all our projects.

- your career:  

• We enable all our employees to manage their work-life balance and offer them the means to shape their work environment according to their preferences. 
• Training and career paths are defined both individually and collectively, allowing us to grow together on a daily basis. 

- Specifically, at Accor Tech & Digital:

• Remote work available several days per week from France, with flexible work options: work from home, from our offices, or even from our hotels and coworking spaces through Worklib.
• Every Wednesday afternoon, dedicate your time to deep work and personal development.
• Work in a multicultural and English-speaking environment.
• Continuous improvement & training: hackathons, exceptional technology partnerships, dedicated talent management, certifications and a dedicated learning platform.

Your talent and motivation are our only selection criteria.

We value the richness of diverse nationalities, personalities, and professional backgrounds.

We know how to adapt to the specific needs of our employees, including those with disabilities.
We encourage all applications, regardless of gender, so go ahead and apply!

Recruitment is all about people!  

Is this mission appealing to you? Apply, and we will offer you: 

1. A meeting with our recruitment team to present the essential aspects of the position to you or guide you towards the role that may suit you. 
2. An interview with the team manager responsible for the role you are interested in.  
3. For some roles, you might also be required to complete an assessment (use case and motivation questionnaire. 
4. A final interview with our Human Resources team to discuss our Group's culture, work environment, training program, career prospects, as well as various benefits offered by the Group. 
5. A personalized feedback. 

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