Full-Time

Director of Engineering

Multiple Teams

Posted on 9/30/2025

M3

M3

201-500 employees

Hotel accounting SaaS with BI analytics

No salary listed

Gwinnett County, GA, USA

In Person

Category
Engineering Management (1)
Requirements
  • Bachelor's degree or higher in Computer Science, Engineering, or a related field; Master's degree preferred.
  • 10+ years of experience building and leading web/SaaS-based application teams, with at least 5 years in a senior engineering leadership role.
  • Proven experience managing engineering teams in a SaaS environment and delivering complex software projects.
  • Deep expertise in C#, .NET Core, ASP.NET, SQL/noSQL databases, cloud platforms (preferably Azure), microservices, and DevOps practices.
  • Experience with modern AI development technologies, data engineering, and cloud-native architectures.
  • Strong understanding of software and data security, compliance, and governance principles.
  • Excellent problem-solving, decision-making, and communication skills, with the ability to influence and collaborate with cross-functional teams.
  • Experience with Agile processes and using data/telemetry for team and system performance management.
  • Experience in the accounting or financial software sector is a plus.
  • Ability to sit and/or stand for extended periods.
  • Ability to perform work on a computer for extended periods.
  • Ability to work within the M3 hybrid -work policy.
  • Ability to travel representing the company’s interests as needed.
  • Ability to attend work per assigned schedule and attend meetings with excellent attendance and punctuality.
  • Ability to lift and move light to moderate items occasionally without reasonable accommodation.
Responsibilities
  • Provide visionary leadership and strategic direction for the engineering organization, developing and implementing the engineering roadmap in alignment with company goals.
  • Focus on migrating a key revenue generating Gen1 application from VB6 to the modern M3 micro-services based platform.
  • Oversee the design, development, and deployment of scalable, secure, and high-quality .NET-based applications and services.
  • Foster a culture of innovation, continuous improvement, collaboration, and technical excellence within the engineering team.
  • Build and mentor a high-performing engineering team, including engineering managers, leads, and individual contributors; promote professional growth and knowledge sharing.
  • Partner with Product, Design, QA, and Data Engineering teams to deliver features on time and on budget that meet customer needs and drive business outcomes.
  • Govern the M3 software development lifecycle (SDLC) processes, agile methodologies (Scrum/Kanban), CI/CD practices, and technical standards across teams.
  • Evaluate, introduce, and implement new technologies, frameworks, and tools to enhance platform performance, maintainability, and scalability.
  • Ensure compliance with relevant industry standards, including security and regulatory requirements for accounting software within the hospitality sector.
  • Establish and monitor key performance indicators (KPIs) for engineering productivity, software quality, and system reliability; use data and telemetry to drive decision-making.
  • Oversee resource allocation, project planning, and prioritization to ensure timely and successful delivery of initiatives.
  • Collaborate with executive leadership and business stakeholders to align technology strategy with organizational objectives and communicate progress and risks effectively.
  • Champion best practices in software engineering, including code reviews, automated testing, observability, and cloud-native development.
  • Drive innovation through the adoption of AI technologies, cloud platforms (preferably Azure), PaaS, IaaS and modern engineering approaches.
  • Govern and continuously improve engineering processes, compliance, documentation, and team collaboration.
  • Represent the engineering organization in cross-functional meetings, company initiatives, and external partnerships.
Desired Qualifications
  • Master's degree preferred.
  • Experience in the accounting or financial software sector is a plus.

M3 offers cloud-based SaaS for hotel finance, including Accounting Core for hotel accounting, Insight for operational analytics, and Labor Management for daily tasks. Customers subscribe to the software online and can add on professional services with on-demand CPAs, MBAs, and hotel accounting experts for tasks or full outsourcing. The company combines specialized hotel accounting software with optional outsourced expertise, serving everything from single properties to large management groups with a mix of self‑service analytics and full‑service accounting options. Its goal is to help hotels run their finances and operations more efficiently through integrated software and expert services.

Company Size

201-500

Company Stage

Acquired

Total Funding

N/A

Headquarters

Gainesville, Florida

Founded

1998

Simplify Jobs

Simplify's Take

What believers are saying

  • AI-driven revenue management and labor optimization tools capture 5-10% RevPAR gains.
  • Bridge partnership enables 70% faster hotel refinancing through automated financial data import.
  • Payment automation with Edenred Pay cuts reconciliation time by 40% for customers.

What critics are saying

  • Oracle OPERA Cloud's integrated accounting erodes M3's standalone SaaS positioning within 12-24 months.
  • Cloudbeds' bundled platform commoditizes M3's core offerings, capturing SMB market share.
  • Blackstone's post-acquisition growth mandates risk overexpansion and partner integration failures.

What makes M3 unique

  • 25+ years of hotel-specific accounting expertise with 9,000+ properties using platform.
  • Hybrid SaaS-plus-services model combines software with on-demand CPA and MBA support.
  • Strategic integrations with Bridge, Edenred Pay, and Reeco create connected financial ecosystem.

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Benefits

Remote Work Options

Company News

PR.com
Apr 10th, 2026
M3 appoints Ross Serven as Vice President of Data & Artificial Intelligence and Paul Guerrero as Vice President of Engineering.

M3 appoints Ross Serven as Vice President of Data & Artificial Intelligence and Paul Guerrero as Vice President of Engineering. Lawrenceville, GA, April 10, 2026 -( PR.com )- M3, the leading hospitality accounting software company in the United States, today announced two strategic executive appointments: Ross Serven as Vice President of Data & Artificial Intelligence and Paul Guerrero as Vice President of Engineering. These newly elevated leadership roles underscore M3's commitment to advancing AI-driven innovation and delivering worldclass engineering excellence across its platform. As the hospitality industry faces increasing operational complexity and rising expectations for efficiency, M3 continues to pioneer intelligent, scalable technology solutions that empower hoteliers nationwide. The addition of Serven and Guerrero strengthens the company's ability to accelerate product innovation, enhance platform performance, and deliver transformative value to customers. "Ross and Paul each bring exceptional expertise and a deep passion for building technology that makes a meaningful difference for our customers," said JoAnn Kintzel, CEO of M3. "Ross will guide our AI strategy with a focus on responsible, customer-centric innovation, while Paul's engineering leadership will ensure our platform continues to scale with the reliability and performance our industry demands. Together, they will help shape the next generation of M3's solutions." Ross Serven - Vice President of Data & Artificial Intelligence In this newly created role, Serven will lead M3's end-to-end data and AI strategy and execution - building the foundation that powers customer-facing capabilities of its SaaS offerings, as well as the internal analytics, forecasting, and automation that drive operational efficiency, excellence, and insights. This role will oversee all aspects of data platform architecture, AI capabilities, product enablement, governance, and analytics strategy. Paul Guerrero - Vice President of Engineering Guerrero, a seasoned technology leader with extensive experience in SaaS, cloud-native architecture, and large-scale software delivery, joins M3 to oversee engineering strategy and execution. With a background spanning transformation initiatives, data analytics, and modern cloud technologies, Guerrero brings a strong track record of building high-performing engineering organizations and delivering enterprise-grade solutions. In his role, Guerrero will lead M3's engineering teams in advancing platform scalability, reliability, and innovation, ensuring the company continues to meet the evolving needs of hospitality organizations across the country. Driving the Future of Hospitality Technology Through continued investment in responsible AI, modern engineering practices, and customer-focused innovation, M3 empowers hospitality organizations to operate more efficiently, respond quickly to changing business conditions, and unlock new opportunities for growth. M3 is a leading provider of cloud-based accounting, financial reporting, and business intelligence solutions for the hospitality industry. M3's platform, including Accounting Core(TM) and CoreSelect(TM), are used by over 9,000 hotel properties across North America, helping owners and management companies streamline their financial operations. Learn more at www.M3as.com. Peter Ricks 770-297-1925 www.m3as.com/

M3
Mar 31st, 2026
Bridge and M3 announce strategic partnership to streamline hotel financing and financial intelligence.

Bridge and M3 announce strategic partnership to streamline hotel financing and financial intelligence. Under the partnership, M3's hospitality clients will gain direct access to Bridge's network of acquisition and refinancing capital, while a new API integration will allow hotel owners to seamlessly import their M3 financial data into Bridge's platform to generate projection models used in the lending process. The companies also plan to co-develop AI-powered tools purpose-built for hotel owners. By M3 Staff NEW YORK & LAWRENCEVILLE, GA - March 31st, 2026 - Bridge, a digital lending platform connecting hotel owners with capital providers, and M3, a leading provider of hotel accounting and financial management software, today announced a strategic technology and go-to-market partnership designed to give hotel owners faster access to financing and smarter tools to manage their properties. Under the partnership, M3's hospitality clients will gain direct access to Bridge's network of acquisition and refinancing capital, while a new API integration will allow hotel owners to seamlessly import their M3 financial data into Bridge's platform to generate projection models used in the lending process. The companies also plan to co-develop AI-powered tools purpose-built for hotel owners. Connecting Capital to the Back Office For hotel owners seeking acquisition or refinancing capital, the lending process has traditionally required manual gathering of financial statements, trailing-twelve-month operating data, and property-level detail - much of which already lives inside their accounting system. This partnership eliminates that friction. "Hotel owners shouldn't have to spend weeks assembling spreadsheets to apply for a loan," said Rohit Mathur, CEO, Bridge. "By integrating directly with M3's accounting platform, we can pull verified financial data into Bridge and generate lender-ready projection models in a fraction of the time. That means faster term sheets and a better borrower experience." Through Bridge's platform, M3's customer base of small and midsize hotel operators will now be able to explore financing options across a broad lender network - spanning conventional debt, SBA loans, CMBS, and private capital - without leaving the ecosystem they already use to run their properties. AI-Powered Innovation for Hotel Owners Beyond the core integration, Bridge and M3 intend to jointly develop new AI-driven technology to support hotel owners with financial planning, underwriting preparation, and portfolio monitoring. "Our partnership with Bridge represents exactly the kind of innovation our customers are asking for - technology that connects their day-to-day financial operations with the broader capital decisions that drive their business forward," said JoAnn Kintzel, CEO, M3. "Together, we're building a more connected financial ecosystem for the hospitality industry." About Bridge Bridge is an AI-driven lending platform transforming how hospitality developers access capital. As a leader in Hospitality CRE and Supplier Financing, Bridge delivers fast, transparent, and tailored funding solutions by combining cutting-edge technology with industry expertise. By streamlining the financing process, Bridge enables owner, developers and suppliers to focus on growth and innovation. Bridge has established partnerships with leading corporations, including Hilton, Choice Hotels, Hyatt Hotels, AAHOA, Walmart, Best Buy, and Chipotle, to support franchisees and suppliers nationwide. Backed by TTV Capital, Citi Ventures, FinCap, Thayer Partners, Uncorrelated Ventures and Gilgamesh Ventures, Bridge is committed to driving value and unlocking new opportunities for its clients. Learn more at https://www.bridgemarketplace.com/hotel-financing and follow them at https://www.linkedin.com/company/bridgemarketplace/ About M3 M3 is a leading provider of cloud-based accounting, financial reporting, and business intelligence solutions for the hospitality industry. M3's platform, including Accounting Core(TM) and CoreSelect(TM), are used by over 9,000 hotel properties across North America, helping owners and management companies streamline their financial operations. Learn more at www.M3as.com.

Hospitality Financial and Technology Professionals (HFTP)
Jul 16th, 2025
M3 Appoints New CTO and VP of HR, Launches Next Evolution of CoreSelect

M3, the hospitality industry's leading cloud-based financial software platform, announces the recent appointment of Klavs Miller as Chief Technology Officer (CTO) and Allison Carter as Vice President of Human Resources.

PYMNTS
Mar 19th, 2025
Edenred Debuts Virtual Card Solution For Insurance Payouts

Edenred Payment Solutions has unveiled a tool to speed insurance claim payouts. The U.K. company’s virtual card number (VCN) product, announced Wednesday (March 19), is designed to let customers access funds instantly rather than waiting weeks for reimbursements. “Virtual cards and embedded finance are transforming the insurance industry by streamlining the claim payout process,” Rehana Mitha, Edenred’s managing director, said in a news release provided to PYMNTS. “These technologies enable instant access to funds; eliminating delays and reducing paperwork for policyholders, while also offering insurers better transparency and fraud prevention tools.”

PYMNTS
Mar 17th, 2025
3 Ways Embedded Finance Solutions Are Remaking B2B Procurement

The golden rule of work is often to keep personal and professional lives separate. But when it comes to payments, the seamless experiences and expectations that internal decision makers have in their personal lives are reshaping the B2B payments landscape. Embedded finance, the integration of financial services such as buy now, pay later (BNPL) within non-financial platforms, has emerged as a critical driver of change. As FinTech innovation seeps into the corporate landscape, B2B payments are shedding their bureaucratic layers, replacing paper checks and ACH transfers with embedded financial solutions that mirror consumer experiences. From eCommerce giants embedding lending options into their platforms to software-as-a-service (SaaS) providers offering real-time payment processing and other services, embedded finance is making finance invisible yet accessible, enabling businesses to focus on operations rather than payment frictions

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