Full-Time

Desktop Support Technician

IT Operations

Posted on 4/10/2025

Tesla

Tesla

10,001+ employees

Electric vehicles and renewable energy solutions

No salary listed

Mid, Senior

Sparks, NV, USA

Category
IT Support
IT & Security
Required Skills
PowerShell
Microsoft Azure
Python
iOS/Swift
Android Development
Linux/Unix
Requirements
  • Minimum of 4 years of experience with desktop support experience
  • Minimum of 4 years of experience within a Windows and Mac environment, some Linux is preferred
  • Degree in Information Technology, Computer Science, or equivalent experience
Responsibilities
  • Excellent customer service skills, strong attention to details with excellent follow up
  • Provide onsite and remote support for Tesla organization. Responsible for troubleshooting and resolution of computer and mobile device hardware and software issues, telephony, printers, and networking
  • Work with Backups, Active Directory, Exchange, Azure, and Windows server environments
  • Work with ECM, Imaging, packaging, scripting - Python or PowerShell
  • Work with enterprise remote imaging and administrative tools including SCCM, JAMF, Intune
  • Maintain and work with wireless technologies, LAN, VPN, DSL
  • Create, edit, and improve technical articles and other procedures for systems at Tesla
  • Work with the team lead, elevated set of permissions to address more challenging work within Active Directory, Office 365, and software licensing
  • Perform in compliance with policy guidelines and within time frames as defined in the team's SLAs and/or project requirements
  • Troubleshoot Windows 10 & 11, Mac OS, iOS & Android mobile operating systems
Desired Qualifications
  • some Linux is preferred

Tesla specializes in electric vehicles (EVs) and renewable energy solutions, offering a range of cars like the Model S, Model 3, and Model Y, equipped with features such as Autopilot and supported by Supercharger stations. The company also provides solar panels and energy storage products like the Powerwall, enabling homes and businesses to generate and store clean energy. Tesla's vertically integrated business model allows it to control production and sell directly to consumers, ensuring high quality and lower costs. The goal is to accelerate the transition to sustainable energy worldwide.

Company Size

10,001+

Company Stage

IPO

Headquarters

Austin, Texas

Founded

2003

Simplify Jobs

Simplify's Take

What believers are saying

  • Expansion into the Middle East boosts Tesla's market presence and demand.
  • 2025 Spring Update enhances vehicle technology, increasing customer satisfaction.
  • Lower-trim Cybertruck attracts broader customer base with competitive pricing.

What critics are saying

  • Increased competition from Subaru's new EV models challenges Tesla's market share.
  • Cultural and regulatory challenges in Saudi Arabia may impact market penetration.
  • Potential backlash from mixed opinions on new Cybertruck variant in the Middle East.

What makes Tesla unique

  • Tesla's vertically integrated model ensures high quality and cost efficiency.
  • Autopilot and OTA updates set Tesla apart in vehicle technology.
  • Tesla's direct-to-consumer sales model enhances customer experience and brand control.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Remote Work Options

Flexible Work Hours

Growth & Insights and Company News

Headcount

6 month growth

-1%

1 year growth

-2%

2 year growth

0%
AutoTalk
Apr 14th, 2025
Tesla opens new superchargers at Moonee Beach, NSW.

Tesla opens new superchargers at Moonee Beach, NSW.

MarkLines
Apr 14th, 2025
Tesla opens first showroom in Saudi Arabia

On April 10, Tesla opened its first showroom and service center in Riyadh.

Drive Tesla Canada
Apr 12th, 2025
Tesla previews 2025 Spring Update: adaptive headlights, pillar camera recordings, and much more [2025.14]

Tesla has unveiled its 2025 Spring Update, and it continues the company's trend of rolling out substantial improvements through free over-the-air (OTA) software updates.

Industry Leaders Magazine
Apr 12th, 2025
2026 Subaru Outback and Trailseeker EV Ready for Big Reveal in New York!

This is Subaru's most significant EV move yet, designed to compete with the likes of the Tesla Model Y and Ford Mustang Mach-E but with a rugged, outdoorsy edge that Subaru owners love.

Ordgok
Apr 11th, 2025
5 years later, Tesla releases official Model 3 Tow Package in Australia - techAU

5 years later, Tesla releases official Model 3 Tow Package in Australia - techau.

INACTIVE