Clinical Supervisor PHP

Cost Center

PHP Eating Disorders

Scheduled Weekly Hours

40

Work Shift

First Shift (United States of America)

Shift & Status

$7500 sign on bonus for fully licensed MSWs!

Who Are We?

We at Pine Rest believe in the power of healing and that everyone in our community has the right to expert care for mental health and substance use disorders. We are much more than just the third largest non-profit behavioral health system in the country, our 220-acre main campus, and our network of clinical sites across Michigan. We are a tight-knit community of healers who witness the impact of our life-changing work each day.

Each day, we are closing the gaps in access to care. We are innovating through leading-edge research, testing, programs, and treatment modalities that others replicate across the country. Our services include a state-of-the-art psychiatric urgent care center and a soon-to-be-built pediatric behavioral health center, outpatient, inpatient, partial hospitalization (day programs), assessment and testing, residential, addiction treatment and specialty services such as crisis response, employee assistance programs, forensic psychiatry and psychology, and neuromodulation. On-the-job educational programs for nurses, psychologists, advanced practice providers, psychiatrists, and chaplains are equipping the next generation of care providers.

We are passionate about serving and are honored to be a part of this incredible work.

Position Summary:

The PHP Supervisor plays a vital role in achieving and enhancing patient experience and flow throughout the PHP. The PHP Supervisor oversees and coordinates all patient admissions and works directly with the CSM. The PHP Supervisor must demonstrate excellent customer service and have enthusiasm about the program and the Pine Rest organization.

Principal Duties and Responsibilities:

• Primary responsibility is direct oversight of therapists, nurses, psychiatric support staff, and unit coordinators involved with the PHP. Will also work with the PHP CSM to support all staff that work in the PHP.

• Responsible for the day-to-day operations of patient flow; to include intake, assessment, admission, and placement of patients through the healthcare system.

• Engages and provides direction to all team members within the span of control to include and limited to training, and process improvement activities.

• Build and maintain a solid team dynamic, through leader engagement and communication.

• Maintain supportive communications with team members and key stakeholders through regularly scheduled meetings, participation in multi-disciplinary meetings, sharing outcomes with all team members when appropriate.

• Leads daily concerns and assess for process improvement to provide optimal outcomes and resolutions of opportunities as they arise.

• Remains competent in Pine Rest policies and procedures as it relates to accountability at the until level.

• Responsible and accountable for working alongside other healthcare professionals within the Pine Rest system as well as community partners.

• Responsible for working with leadership to develop, implement, monitor, and fulfill operational goals.

• Provides day-to-day direction, guidance, support, and oversight to all team members in a positive way to promote individual team members skills and talents.

• Oversees and provides insight on the coordination and application of admissions process for new patients.

• Safeguards patient care for optimal safe delivery of cared and enhanced throughput – patient flow through the health system.

• Role models the mission and vision of the organization, presenting a professional image that is projected in appearance, attitude and behaviors, time management and excellent communication skills.

• Responsible to uphold the healing ministry of Christ through relationships that honor integrity, stewardship, empowerment, the promotion of diversity, equity, inclusion, and professional excellence.

• Commitment to demonstrating the Hospital and Residential Services Model of Care.

• Must maintain annual training and demonstrate competency in the required programmatic training.

• Performs other duties or functions as assigned.

Supervisory Responsibilities:

• Supervises the program staff in absence of Clinical Services Managers and Directors.

• Oversees all operations of department.

Required/Desired Qualifications:

Education, Training, and Experience:

• Master’s degree in related field or minimum of 3 yrs. in a related psychiatric field required.

• Experience treating eating disorders preferred.

Specific skills, knowledge, and abilities:

• Ability to provide care/service within the scope of: Holding a conviction to express Christ’s love and compassion to recipients of services, coworkers, and surrounding communities through integrity, stewardship, empowerment, the promotion of diversity equity, inclusion, and professional excellence.

• Ability to provide culturally inclusive care with a wide range of individuals in a diverse community setting.

• Must demonstrate strong leadership, communication and presentation skills and understand federal and state regulations for inpatient acute care and residential treatment.

• Working knowledge of psychiatric diagnoses, experience in clinical interviewing, patient assessment and treatment planning with external review organizations, Managed Care Organizations (MCOs) and third-party insurers is preferred.     

• Well versed in mental health care and process as it relates to recipient rights.