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Full-Time

Cloud Support Engineer

Confirmed live in the last 24 hours

CoreWeave

CoreWeave

201-500 employees

Specialized cloud provider for GPU compute resources

Data & Analytics
Hardware
Enterprise Software
AI & Machine Learning

Compensation Overview

$75k - $110kAnnually

Mid

Jackson Township, NJ, USA + 2 more

Category
Customer Support
Customer Success & Support
Required Skills
Communications
Requirements
  • Excellent communication skills (written and verbal)
  • Problem-solving skills
  • Working knowledge of basic Linux system administration, networking, and storage
  • Understanding of distributed computing environments
  • Familiarity with High-Performance Computing (HPC) system administration
  • Experience with Kubernetes & Docker
  • Proficiency in Shell and/or Python scripting
  • Solid understanding of virtualization and cloud computing
  • Experience with Windows sysadmin
Responsibilities
  • Maintain high customer satisfaction
  • Monitor and triage support queue
  • Resolve technical incidents and escalations
  • Drive customer communication during critical events
  • Create documentation for troubleshooting workflows
  • Improve support-related processes
  • Assist with training and development of new hires
  • Organize and manage tasks and timelines
  • Provide high-touch assistance to highest Tier customers

CoreWeave is a specialized cloud provider focusing on GPU compute resources ideal for VFX, rendering, machine learning, and AI, promising up to 35x faster performance and significant cost savings. Working here offers a unique opportunity to contribute to cutting-edge technologies in a rapidly growing industry sector known for high-performance networking and efficient infrastructure management. The culture prioritizes agility and technical superiority, making it an ideal place for innovative minds eager to make a significant impact in high-demand compute scenarios.

Company Stage

Series B

Total Funding

$12B

Headquarters

New York City, New York

Founded

2017

Growth & Insights
Headcount

6 month growth

70%

1 year growth

185%

2 year growth

719%