Full-Time

Customer Service Representative

Confirmed live in the last 24 hours

R1 RCM

R1 RCM

10,001+ employees

Revenue cycle management solutions for healthcare

Enterprise Software
Healthcare

Compensation Overview

$14.69 - $20.28Hourly

Entry

Pittsburgh, PA, USA

Located at St. Clair Memorial Hospital, Acute Care Unit and Outpatient Center.

Category
Customer Support
Customer Success & Support
Required Skills
Customer Service
Requirements
  • High School Diploma or GED
  • Excellent customer service experience
Responsibilities
  • Working on computers and answering phones to intake information in a busy environment.
  • Helping people who may be very ill or worried.
  • Fast-paced work environment, often on your feet assisting patients complete their registration.
  • A team you can rely on.

R1 RCM specializes in Revenue Cycle Management (RCM) solutions for the healthcare industry. The company uses technology to simplify and improve the financial and administrative tasks of healthcare providers, such as hospitals and physician groups. R1 RCM's services cover the entire revenue cycle, which includes patient registration, coding, billing, and collections. By automating these processes, R1 RCM helps healthcare organizations reduce costs, increase revenue, and enhance patient satisfaction. Unlike many competitors, R1 RCM offers both comprehensive RCM solutions and targeted services for specific revenue cycle areas, often working under long-term contracts with performance incentives. The main goal of R1 RCM is to improve the financial performance of its clients while allowing them to focus more on providing quality patient care.

Company Stage

IPO

Total Funding

N/A

Headquarters

Murray, Utah

Founded

2003

Growth & Insights
Headcount

6 month growth

2%

1 year growth

0%

2 year growth

0%
Simplify Jobs

Simplify's Take

What believers are saying

  • Increased telehealth adoption boosts demand for RCM solutions handling virtual care billing.
  • AI integration in RCM processes enhances automation of complex billing tasks.
  • Value-based care models create opportunities for RCM solutions aligning financial incentives with outcomes.

What critics are saying

  • Inconsistencies in service turnaround times and accuracy may affect client satisfaction.
  • Acquisition by TowerBrook and CD&R could disrupt operations and client relationships.
  • High competition in physician advisory services threatens R1 RCM's market position.

What makes R1 RCM unique

  • R1 RCM specializes in end-to-end Revenue Cycle Management for healthcare providers.
  • The company leverages advanced technology to streamline financial and administrative processes.
  • R1 RCM focuses on improving patient experience and financial performance for healthcare clients.

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Benefits

Performance Bonus

Professional Development Budget