Full-Time
Care Guide
Tulsa, Ok
Confirmed live in the last 24 hours
Nomi Health
201-500 employees
Direct access to affordable healthcare services
Entry, Junior
Tulsa, OK, USA
Hybrid position requiring onsite presence 2-3 days a week.
- High school diploma/GED
- 1+ year customer service experience
- General understanding of the healthcare industry (insurance, medical benefits, medical billing, etc.)
- Proficiency with computers, Microsoft Office, apps and instant messaging
- Effective communication skills; verbal and written
- Willingness to cover on-call shifts, if/when required
- A professional demeanor, especially when assisting others who are experiencing challenges
- The ability to multitask, while working both quickly and efficiently
- Monitor and respond to incoming calls and emails in a friendly, timely, and HIPAA‐compliant manner
- Identify the member’s needs, clarify information, research every issue, and provide solutions and/or alternatives
- Manage inbound/outbound calls and emails from members and contracted providers
- Provide consistent, accurate, and professional communication through email, telephone and chat while maintaining a positive, courteous attitude towards the member
- Input accurate and thorough member profile and all documentation into the Care Management software
- Properly escalate unresolved queries to the next level of support
- Comply with all HIPAA and PHI compliance regulations
- Performs other related duties as assigned
Nomi Health simplifies healthcare services by providing direct access to care in various communities across the United States. The company connects patients, healthcare providers, and businesses, reducing complexity and costs in the healthcare system. Nomi Health offers both in-person and virtual appointments, along with health clinics, in-home care, and care education services, making healthcare more accessible. Their real-time technology infrastructure modernizes healthcare delivery and provides analytics to turn data into actionable solutions. Unlike many competitors, Nomi Health focuses on direct connections that can save businesses up to 30% on healthcare costs by minimizing administrative waste. The company's goal is to create a positive impact in communities through its services and philanthropic efforts.
Company Stage
Series A
Total Funding
$107M
Headquarters
Orem, Utah
Founded
2019
6 month growth
↑ 1%1 year growth
↓ -7%2 year growth
↓ -8%
Simplify's Take
What believers are saying
- Nomi Health's partnerships, such as with CHG Healthcare, expand their reach and impact, particularly in underserved communities.
- The company's innovative solutions, like Nomi Connect, demonstrate a commitment to modernizing healthcare delivery and improving patient outcomes.
- Recognition through awards like the Artemis Client Awards highlights Nomi Health's effectiveness in leveraging data-driven strategies to enhance healthcare benefits.
What critics are saying
- The healthcare market is highly competitive, and Nomi Health must continuously innovate to maintain its edge.
- Integrating various services and partnerships could pose operational challenges and strain resources.
What makes Nomi Health unique
- Nomi Health's direct connection model eliminates unnecessary complexity and costs, unlike traditional healthcare systems burdened with administrative overhead.
- Their real-time technology infrastructure offers actionable health benefits analytics, setting them apart from competitors who lack such advanced data capabilities.
- Nomi Health's philanthropic arm, the Nomi Health Charitable Foundation, adds a unique community-focused dimension to their business model.
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Benefits
Unlimited PTO
Competitive salary
401k match
Medical, dental, & vision coverage
HSA
Career growth
Continuous learning
Family leave
Free counseling