Head of Product
Conversational AI for Customer Service
Posted on 2/1/2022
INACTIVE
Got It

1-10 employees

AI for natural language understanding and sentiment analysis
Company Overview
Got It AI stands out as a leader in the field of Natural Language Understanding, offering a robust API that enables precise content classification, enhanced chatbot responses, and improved accuracy of indexed searches. The company's technology is widely adopted across various industries for customer service and sales operations, demonstrating its competitive advantage and industry relevance. The culture at Got It AI fosters technical excellence, with a focus on creating AI solutions that have practical, wide-ranging applications.
AI & Machine Learning
Data & Analytics

Company Stage

Series A

Total Funding

$34.6M

Founded

2012

Headquarters

N/A

Growth & Insights
Headcount

6 month growth

0%

1 year growth

Infinity%

2 year growth

0%
Locations
San Francisco, CA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Sales
Management
Marketing
Customer Service
Natural Language Processing (NLP)
CategoriesNew
AI & Machine Learning
Requirements
  • 8+ years of experience in product management for complex, end user-facing products, with at least 2+ years in shipping B2B SaaS products, preferably to mid-market customers
  • Experience with freemium business models
  • An analytical and metrics driven work style
  • An ability to work well with designers, engineers, R&D staff, solutions engineers and data scientists
  • Proven experience thriving in a global work environment and with a global team
  • Self­ motivated, detail oriented, responsible and timely team­ player with outstanding written, verbal, presentation and collaboration skills
Responsibilities
  • Establish product requirements and roadmap through engagement with customers, the executive team, sales/CX, marketing, R&D, design, and engineering teams
  • Cross-functionally lead a diverse, global product and engineering team to ship a complex, advanced NLP product
  • Work alongside sales and business development on strategic relationships with strategic distribution partners
  • Coordinate and lead work streams across product, R&D, and solutions
Desired Qualifications
  • Experience in product management for AI based products
  • Experience in product management for customer service solutions