Contract
Service Technician
Tucows
501-1,000 employees
Domain registration, fiber internet, telecom software
Compensation Overview
$45k - $50k/yr
Culver City, CA, USA
In Person
Based out of Culver City, CA; on-site work required.
 Electrical Engineering (1) |
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- 0-2 years of experience, preferably in telecommunications industry
- Active valid drivers license and clean drivers abstract
- Performing general installation of fiber network, including connecting, disconnecting, testing, repairing and maintaining the fiber network.
- Directly engaging with customers at install locations to ensure timely, efficient and optimal activation connectivity.
- Completing installs with knowledge of different installation tactics, including optimal utility placements related to wall fishing.
- Ability to perform fiber drops on site from handhole to house with supervision.
- Understand the mainline and drop-blowing process and assist teams with supervision.
- Understand basic concepts of the data center and its components.
- Ability to perform basic troubleshooting to identify connectivity issues from home to handhole.
- Build a splice dome and express dome installation with supervision.
- Understand conduit continuity and light level testing to perform installs, with the ability to identify connectivity issues.
- Complete general repair of the network including troubleshooting at the NID/home/handhold.
- Basic understanding of Utility locates.
- All other duties as assigned.
Tucows operates across three main businesses: domain services, fiber internet, and telecom software. Its products include Tucows Domains, the world’s largest domain name wholesaler and a major registrar that helps people and businesses register and manage domain names; Ting Internet provides high-speed fiber connectivity to communities in the United States; and Wavelo offers software that helps communication service providers run networks and operations. Compared with competitors, Tucows stands out through its scale in domain wholesale, its national fiber footprint via Ting, and its mission to offer integrated software platforms for CSPs rather than focusing on a single niche. The company aims to help customers establish an online presence, access reliable broadband, and simplify telecom operations through its combined products and services.
Company Size
501-1,000
Company Stage
IPO
Headquarters
Toronto, Canada
Founded
1993
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Simplify's Take
What believers are saying
- Q2 2026 revenue rose 2.1% to $100.6 million, with gross profit up 16.6%.
- Ting posted first positive adjusted EBITDA, $1.5 million, on 32% revenue growth.
- Q2 2026 generated $1.9 million operating cash flow, extending positive cash flow momentum.
What critics are saying
- Domains under management fell from 24.0 million in Q2 2025 to 21.3 million.
- Delhi High Court ordered action against Tucows on April 10, 2026 for Premier League defiance.
- $190.4 million debt matures September 2027; a refinancing miss threatens the whole company.
What makes Tucows unique
- Tucows controls 21.3 million domains under management and 60.5 million subscribers.
- Wavelo serves over 8 million subscribers after DISH's Boost migration completed in Q1 2026.
- Ting, Domains, and Wavelo create three recurring revenue engines across telecom infrastructure.
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Benefits
Remote Work Options
Growth & Insights and Company News
6 month growth
↑ 11%1 year growth
↑ 11%2 year growth
↑ 11%Tucows reported Q2 revenue of $100.6 million, up 2% year-on-year, with gross profit rising 17% to $25.8 million. Adjusted EBITDA fell 2% to $12.3 million. The company posted a wider GAAP net loss of $20.5 million, attributed to increased professional fees, strategic costs, and mobile business losses. Ting's fibre business achieved positive adjusted EBITDA of $1.5 million for the first time. Revenue grew 32% to $21.6 million, and subscribers reached approximately 60,500. The company is evaluating strategic options for the fibre business. Domains revenue declined 4% due to lower volumes, though gross profit remained stable. Wavelo profitability dropped sharply. Tucows extended its credit facility, retired Ting preferred units, and continued addressing legacy mobile operation losses.
Tucows reported financial results for the second quarter ended 30 June 2026, showing revenue growth driven by its Ting Internet division. Consolidated net revenue increased 2.1% year over year to $100.6 million and 4% sequentially. Gross profit rose 16.6% year over year to $25.8 million, largely from margin gains at Ting and decreased network expenses. The company posted a net loss of $20.5 million, compared with a $15.6 million loss in the second quarter of 2025. Adjusted EBITDA declined 2.2% year over year to $12.3 million but improved 5.4% sequentially. Cash and cash equivalents totalled $60.2 million at quarter end, down from $68.6 million a year earlier. Chief Executive Officer David Woroch cited subscriber growth and construction activity as key drivers.
Tucows Inc reported mixed Q1 2026 results, with strong growth in Wavelo and Ting offset by challenges in its Domain Services business. Wavelo's revenue increased 20% year-over-year to $10.8 million, completing a significant migration of nearly 7 million Boost subscribers for DISH. The platform now serves over 8 million subscribers, nearly double from the previous quarter. Ting Internet's revenue grew 21% year-over-year, with serviceable addresses rising 28%. The company secured $238.5 million through asset-backed securities with a 6.88% blended coupon rate. However, Domain Services revenue declined to $60 million from $61 million, with gross margin falling 7% due to weaker aftermarket sales. The company reported a $31 million net loss and negative cash flow of $1.6 million from operations, reflecting increased operating expenses of 17.5% year-over-year.
Delhi HC directs DoT, MeitY to take action against Tucows for failing to take down infringing URLs in Premier League case. The Delhi High Court (HC) has directed the Department of Telecommunications (DoT) and the Ministry of Electronics and Information Technology (MeitY) to take action against Canadian domain name registrar Tucows Domains Inc. within two weeks in a copyright infringement case involving the Premier League. What did the Delhi HC order say? In an order dated April 10, 2026, Justice Tushar Rao Gedela held that Tucows Domains Inc. had displayed "scant regard" for the orders of the Court. "This is unpalatable and unacceptable and appears to be clear defiance of the orders of this Court as also the previous orders passed by this Court, which were complied with after coercive measures were undertaken by this Court," said Justice Gedela. The Delhi HC emphasised that Tucows Domains Inc. is offering its services and products in India and, therefore, is bound by the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021. "It cannot be that the entity offers its goods and services in India and is able to appropriate financial gains and yet remain defiant and not submit to the jurisdiction of this Court," the order reads. The Delhi HC further observed that internet service providers (ISPs) and domain name registrars (DNRs) operating in India are obligated to appoint grievance officers to ensure compliance with court orders and IT Rules, 2021. However, Tucows was not in compliance with the local laws. Tucows challenges the Delhi HC's jurisdiction: The remarks followed Tucows Domains Inc.'s refusal to comply with an order issued by the Delhi HC in May 2025 requiring the DNR to block URLs found to be illegally hosting copyrighted content related to the Premier League. * In an email dated September 30, 2025, the company said it wouldn't block infringing URLs without a valid court order issued in Canada, Germany, Denmark, or the US. Background of the case: The lawsuit was filed in 2025 by the Football Association Premier League, the organising body for football clubs in England and Wales, against SportsHub.Stream, Tucows Domains Inc., and several other websites hosting infringing material. * These websites were found to have hosted English Premier League matches illegally throughout April 2025, thereby infringing on the plaintiff's copyrighted works. * While the Delhi HC, in its May 2025 order, directed domain name registrars, including Tucows Domains Inc., to block URLs carrying infringing content, the latter failed to comply with the directions even after several months. Why this matters: This is not the first time Tucows Domains Inc. has drawn the ire of the Delhi HC in a copyright infringement case. In November 2022, the court had directed DoT and MeitY to file a status report on the action taken against non-compliant DNRs, including Tucows, whose platforms were found to be illegally streaming Asia Cup matches and thereby infringing Star India's copyright works. * Consequently, the DoT blocked the domain name 'www.tucows.com' in March 2023. While the ban has since been lifted, Tucows has not clarified whether it has complied with the previous court orders requiring it to block infringing URLs linked to it and to appoint grievance officers in compliance with the IT Rules, 2021. The case demonstrates that foreign intermediaries continue to host unlawful content on their websites in defiance of court orders and despite coercive government measures. * As per the recent amendments to IT Rules, 2021, intermediaries are prohibited from hosting content that infringes on any patent, trademark, copyright, or other proprietary rights. If such unlawful content is hosted, the intermediary must remove it or disable access to it within three hours of receiving a court order or a government notification. Previous instances of the Delhi HC blocking orders * March 2026: The Delhi High Court issued global blocking orders directing ISPs to restrict access and to DNRs to suspend 79 websites involved in illegal streaming of Champions League content. * December 2025: The Delhi HC granted a Dynamic+ injunction to Warner Bros. Entertainment Inc., Netflix, Disney Enterprises, Apple Inc., and Crunchyroll LLC, restraining dozens of websites from infringing their copyrighted works and directing domain name registrars and internet service providers to suspend and block access to these websites in India. * June 2025: Ahead of the Indian Premier League and the England Tour of India 2025, the Delhi HC granted a superlative injunction directing the real-time blocking of URLs and mobile applications that illegally streamed cricket matches, for which Star India Private Limited held broadcast and streaming rights. Justice Saurabh Banerjee directed the immediate suspension of identified rogue websites. * June 2024: Similarly, the Delhi HC directed the Indian government to issue blocking orders against streaming sites that illegally hosted the ICC Men's T20 World Cup 2024.
Tucows reported strong fiscal 2025 results, exceeding guidance with adjusted EBITDA of $50.6 million, up 45% year over year. The internet services company posted full-year revenue of $98.7 million, an 8% increase from 2024, with gross profit rising 13% to $24.1 million. The Toronto-based company's performance was driven by improved economics at Wavelo, margin expansion in its Domains business, and reduced network expenses at Ting. Fourth-quarter adjusted EBITDA reached $11.1 million, outperforming guidance by $3.6 million. Net loss for the quarter was $22.0 million, improving from $42.5 million in Q4 2024. CEO David Woroch highlighted the company's focus on operational efficiency and its ongoing strategic process for Ting, aiming to build a more resilient earnings profile.