Customer Success Manager
Confirmed live in the last 24 hours

201-500 employees

Integrated platform for strategic and operational business planning
Company Overview
Pigment is a company that excels in providing an integrated platform for business teams to build strategic and operational plans, consolidating large amounts of data in real-time and enabling dynamic modeling. Their system promotes collaboration and efficiency, allowing teams to focus on data analysis rather than preparation, and offers features like real-time what-if scenarios, shared metrics for data integrity, and direct conversations on the platform. Trusted by industry leaders such as Klarna, Figma, and Airtable, Pigment demonstrates a competitive edge in facilitating growth, adaptability, and informed decision-making in businesses.

Company Stage

Series C

Total Funding





Paris, France

Growth & Insights

6 month growth


1 year growth


2 year growth

Toronto, ON, Canada
Experience Level
Desired Skills
Sales & Account Management
Customer Success & Support
  • Significant experience in account management, sales, or professional services at a software/SaaS company
  • Proven track record of building strong C-level executive relationships, a deep sense of empathy and dedication
  • Experience in preparing and delivering presentations targeted to a senior audience
  • Ability to explain technical solutions, establish goals, develop opportunities, and provide reporting/dashboards to identify trends and improve the customer experience
  • Experience deploying SaaS platforms across enterprise organizations and driving long-term engagement
  • Strategic thinker who is comfortable in a fast-paced, always-on, highly ambiguous start-up environment
  • Ability to adapt to a rapidly changing product and respond strategically to customer needs
  • Experience meeting multiple objectives in an entrepreneurial environment with little supervision
  • You speak English fluently
  • BA/BS degree required, MBA or other relevant advanced degree preferred
  • Manage and maintain customer relationships, ensuring that all customers attain a high level of adoption and business value from using Pigment
  • Manage customer implementations of Pigment, ensuring that customers understand the platform's value and attain a high level of adoption
  • Develop a trusted advisor relationship with customer executive sponsors to create passion and satisfaction for Pigment
  • Establish measurable goals and KPIs for your customer accounts and drive a plan to completion
  • Navigate through multiple departments within an organization to expand use cases and business value of Pigment
  • Deliver awe-inspiring presentations and trainings, provide insightful practices, and structure creative solution
  • Lead the development of the Pigment community through thought leadership, events, and developing practices
  • Develop deep product expertise and creativity to work closely with our product team on the product vision and roadmap