Full-Time
Assistant Manager
Domestic Shuttle Operations
Vectour Group
Compensation Overview
$20.67/hr
College Park, GA, USA
In Person
On-site work at 1800 Sullivan Road, College Park, Georgia.
Category
 Vehicle Operation & Delivery |
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Required Skills
Customer Service
Requirements
- A high school diploma or equivalent is required.
- Must be at least 21 years of age.
- Must possess a valid State of Georgia driver's license.
- Must possess a valid driver’s license or state-issued identification to carry at all times.
- Must be available for special shifts, including third shift and weekends when required by location needs.
- Must be able to read and comprehend simple instructions, short correspondence, and memoranda; write simple correspondence; and present information effectively in one-on-one situations to customers and employees.
- Must be able to perform basic addition, subtraction, multiplication, and division using American currency.
- Must maintain a neat and clean appearance and complete uniform at all times.
- Must be able to stand, walk, use hands to handle cash and equipment, sit, climb or balance, and occasionally lift or move up to 75 pounds.
- Must be able to reliably commute to or relocate before starting work in College Park, Georgia.
- Must have two years of assistant manager experience is preferred.
- A Medical Department of Transportation card is preferred.
Responsibilities
- Supervise the hourly shuttle bus drivers and courtesy cart drivers for the Park and Ride division.
- Manage drivers, dispatchers, coordinators, and fleet maintenance daily.
- Inspect supervised employees' uniforms daily for compliance with the uniform policy and dress code.
- Assign or reassign hourly employees to work areas or vehicles.
- Verify and document callouts hourly.
- Adjust schedules as necessary to fulfill minimum staffing requirements.
- Administer appropriate discipline for policy or collective bargaining agreement violations.
- Complete daily bus audits.
- Dispatch as needed.
- Perform pre-trip and post-trip inspections of company vehicles at shift changes.
- Ensure vehicles are fueled promptly.
- Monitor and communicate via radio throughout the shift.
- Visually inspect locations for compliance with company goals.
- Report maintenance issues to the Fleet and Operations Manager.
- Perform random checks for required driver’s licenses and company-issued badges.
- Assist with processing exception transactions.
- Conduct regular facility and equipment inspections to ensure proper maintenance and stocking with tickets and receipt paper.
- Respond to customer service-related issues according to company guidelines.
- Monitor and implement effective safety procedures.
- Maintain knowledge of company policies, procedures, and the collective bargaining agreement.
- Direct traffic to available parking.
- Interact with customers in a professional manner.
- Disseminate information to other departments and employees as needed.
- Complete weekly time samples for shuttle operations.
Desired Qualifications
- A Medical Department of Transportation card is preferred.
- Two years of assistant manager experience is preferred.