Full-Time

Printer Setup/Config

Global Channel Management

Global Channel Management

Compensation Overview

$14/hr

New York, NY, USA

In Person

Category
General Maintenance & Repair (1)
Required Skills
Inventory Management
Requirements
  • CUSTOMER SERVICE experience of at least 1 year
  • Move, Add and Change (MAC) of office equipment assets
  • MS Office proficiency
  • Printer setup, configuration, download and installation of drivers
  • Ability to lift up to 50 pounds
Responsibilities
  • Deliver basic contracted customer requirements including copying, faxing, printing and scanning functions
  • Download and install printer drivers on equipment
  • Perform printer mapping to personal computer
  • Escalate printer network issues as appropriate
  • Configure devices including entering IP address, scanning templates, user access levels, and scan to file or email
  • Monitor and apply patch updates
  • Serve as point of contact for equipment support and service
  • Perform basic equipment problem diagnosis
  • Clean and maintain office equipment as needed
  • Replace operator accessible parts and consumables
  • Maintain appropriate supply inventory
  • Maintain agreed-upon uptime level for copier fleet
  • Collect and submit meter reads
  • Track and coordinate Move/Add/Change of office equipment/assets
  • Point of contact for equipment removal/delivery
  • Receive and electronically log customer jobs
  • Apply asset tags to office equipment and update database
  • Process and distribute incoming and outgoing faxes and log for billing purposes
Global Channel Management

Global Channel Management

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