Facebook pixel

Sr Director
Member Business
Posted on 12/14/2022
Seattle, WA, USA • San Francisco, CA, USA • Remote • United States
Experience Level
Desired Skills
  • A passion for our mission of helping people achieve their financial goals
  • 10+ years of experience in a high growth business in a growth, retention, product, or general manager role or equivalent experience
  • Experience working at a technology company is preferred; product management, management consulting, or investment banking experience are a plus
  • Ability to lead in a collaborative environment, without authority
  • A clear communicator with excellent verbal and written communication skills
  • Data-driven, able to analyze data with strong attention to detail and accuracy, and passionate about telling the story behind the numbers
  • Methodical, self-starter, hands-on
  • Strong analytical and organizational skills
  • Lead planning and execution for key strategic, cross-product loyalty products and programs and initiatives across teams, carefully managing status, cross-functional stakeholders, and goaling against business KPIs
  • Partner with Product, Marketing, Data Science, Legal, Business Development, Risk Management, Finance, Operations and other functional teams on key projects, from ideation and setting strategic direction to implementation and ongoing management
  • Work closely with members of each SoFi business to understand the unique dynamics of their business to inform your roadmap
  • Run experiments to identify and prioritize solutions
  • Work cross-functionally to solve complex challenges with uncertain inputs and outputs

1,001-5,000 employees

Lender and financial services provider
Company Overview
SoFi’s mission is to help people reach financial independence to realize their ambitions.
  • You’re taken care of. SoFi employees receive comprehensive health, vision, dental, life insurance, and disability benefits—as well as flexible time off, fitness, fertility, and family planning options.
  • Realize your ambitions. We want to help our employees achieve financial freedom, just like our members. That’s why we contribute $200 per month toward your student loans to help pay down your debt—plus free financial classes.
  • Never stop learning. We offer frequent training, mentorship opportunities, and leadership programs to develop our people. We also cover tuition costs for approved programs, up to $5,250 per year.
Company Core Values
  • Put our members’ interests first.
  • Run after problems.
  • Embrace diversity. Everyone should feel welcome, included and able to contribute.
  • Get to the truth and make principle-based decisions.
  • Make your footprint bigger than your foot.
  • Do the right thing. If you’re not sure, do the harder thing.
  • Set ambitious goals, be gritty, be accountable.
  • Take care of other people and help them grow.
  • Iterate, learn, innovate.
  • Be SoFi missionaries.
  • …and don’t forget to smile.