Communications Specialist

How will you drive value within the organization as a Communications Specialist?

• Ensure all GLS marketing and communications adhere to GLS brand standards
• Serve as a community liaison and brand ambassador for GLS including overseeing annual charity drives, liaising with local charitable organizations, and working with internal departments to maximize volunteer time off (VTO) utilization
• Create and distribute the monthly GLS corporate Newsletter
• In collaboration with leadership, create communication plans for employee-centered company initiatives such as benefits enrollment, policy changes, associate surveys, and other initiatives as assigned
• Provide support to departmental managers on employee communications as needed
• Manage company response on social media and reputation management platforms (i.e. LinkedIn, Google Reviews, Yelp, Glassdoor, etc.) and escalates issues from customers/parties to the appropriate leadership resources
• Create engaging content for social media, company websites and marketing/sales collateral
• Collaborate with leadership on content updates and maintain the GLS corporate website
• Develop, manage, and promote a calendar of on-going employee engagement events
• Serve as a key resource for planning and executing assigned events and acting as a secondary resource for all-company events managed by the Executive Assistant
• Provide support for other internal or external marketing projects as assigned
• Perform additional assignments as required by the needs of the company or as directed by management 

What should you already know to be successful as a Communications Specialist?

• Minimum of bachelor’s degree required
• Bachelor’s degree in marketing, communications, and/or journalism preferred
• Experience working in marketing and communications or content management and marketing writing preferred
• Exceptional verbal and written communication skills
• Working knowledge of social media platforms for business including LinkedIn, Glassdoor, Indeed, Facebook, Instagram, etc.
• Ability to generate creative, innovative ideas and develop engaging content that resonates with target audiences
• Excellent organization and project management skills with high attention to detail
• Data driven mindset with the ability to measure and assess the impact of marketing initiatives
• Intrinsically motivated with a demonstrated ability to take initiative and follow through on assigned tasks and projects
• Strong interpersonal skills and a high degree of professionalism: friendly and tactful with the ability to influence others, effectively manage conflict, exercise sound judgment, and build cross functional partnerships across the business and with all levels of leadership
• Ability to effectively manage highly sensitive information and maintain confidentiality
• Strong team orientation with a willingness to go above and beyond on assigned tasks and projects

Employment Requirements:

• Physical Requirements: While performing the essential duties of this job, the associate is regularly required to:
• Remain in a stationary position 100% of the workday
• Constantly operate a computer and other standard office equipment 
• Talk and hear to exchange accurate information
• Have close visual acuity to perform activities such as: preparing and analyzing data and figures; viewing a computer terminal; extensive reading
• The position does require occasional local travel