Provider Outreach Manager-Orange County/San Diego
California
Updated on 2/21/2024
Octave Health

201-500 employees

Personalized, accessible, and sustainable mental health care
Company Overview
Octave stands out as a leader in the mental health care industry, with a mission to make high-quality care both accessible and sustainable. Their approach is rooted in science, offering personalized care plans that are tailored to individual needs, ensuring profound and measurable change. The diverse team of specialists ensures a suitable match for every client, making Octave an ideal workplace for those passionate about making a significant impact in mental health care.

Company Stage

Series C

Total Funding

$91M

Founded

2018

Headquarters

San Francisco, California

Growth & Insights
Headcount

6 month growth

14%

1 year growth

64%

2 year growth

302%
Locations
Remote in USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Agile
Sales
Communications
Management
Salesforce
Marketing
Excel/Numbers/Sheets
CategoriesNew
Sales & Account Management
Product
Requirements
  • Minimum 5 years of relevant work experience in an Outreach Manager or Business Development role
  • BS or BA degree required
  • Ability to travel locally for meetings with potential referral partners (Orange County/San Diego, California)
  • Must have reliable transportation and a valid driver's license
  • Comfort with video conferencing, scheduling, and CRM technologies
  • Exceptional written and verbal communication skills
  • Familiarity with sales processes, and territory management
  • Experience with Salesforce or similar CRM system
  • Proficiency with Google Suite, including Google Sheets and Excel
  • Knowledge of the healthcare industry and current trends
  • Ability to thrive in an agile, dynamic environment
  • Passion for and advocate of mental health
Responsibilities
  • Build and manage a funnel of opportunities for referral from health systems and primary care providers within a specified territory
  • Establish new relationships with providers through direct outreach both in person and over phone/e-mail, generating new patient referrals from providers who have not previously referred to Octave
  • Maintain existing relationships with providers and office staff who have actively referred to Octave, and generate consistent and predictable referral growth for Octave, while identifying opportunities to better serve our referral partners
  • Work collaboratively with cross functional teams to ensure marketing, clinical and operational support are aligned to support the achievement of referral growth targets
  • Use Salesforce CRM as the primary tool to help plan and manage day to day activities, and to provide strategic and tactical insights to management
  • Maintain ongoing local market knowledge of needs, trends, competition and opportunities, keeping management close to the voice of our customers and partners
  • With an entrepreneurial mindset, proactively and creatively identify the most effective means to target, engage, qualify, and secure referrals from providers
  • Provide regular reporting to management on territory plans, sales activities, and referral volume and forecasts
Desired Qualifications
  • Located in (or able to travel throughout) Orange County/San Diego, California
  • Planning and organizational skills with strong attention to detail and follow up