Full-Time

Account Manager

Confirmed live in the last 24 hours

Otis

Otis

Consulting
Industrial & Manufacturing
Government & Public Sector

Compensation Overview

$75k - $95kAnnually

Junior, Mid

Seattle, WA, USA

Category
Customer Success Management
Sales & Account Management
Required Skills
Sales
Requirements
  • bachelor’s degree or equivalent work experience required.
  • Ability to work in a highly team-oriented and dynamic environment.
  • Candidate must demonstrate strong written and verbal communication skills to effectively develop expectations and relationships with internal and external customers.
  • Candidate must be customer centric with a strong desire to achieve customer satisfaction.
  • Need to be self-motivated and able to manage many simultaneous projects and responsibilities.
  • Successful candidate should be very comfortable in a technical environment utilizing Microsoft based computer software.
  • Strong leadership skills, goal-orientated, and self-motivated with strong time management and organizational skills.
  • 3+ years of outside sales experience preferred
Responsibilities
  • Prospect, build, and maintain customer relationships; achieve or exceed sales objectives; serve as technical sales consultant to customers in the assigned territory. Responsible for both territory sales & margin growth.
  • Retain and renew current maintenance agreements by improving customer satisfaction via MFA program.
  • Manage and nurture account relationships to drive renewals and repair opportunity.
  • Conduct sales planners and needs assessment to inform account targeting efforts, including expansion within existing installed base and renewal efforts.
  • Assist with customer concern resolution along with Operations, including Service Project Manager and Service Supervisor
  • Partner with branch business development sales team to identify business development opportunities.
  • Actively communicate competitive feedback and market dynamics internally to help further improve solution set and refine message.
  • Use Otis’ sales tools to effectively track opportunities, pipeline, and forecast sales results.
  • Manage opportunities in the CRM pipeline and provide accurate forecasting.

Company Stage

IPO

Total Funding

N/A

Headquarters

Farmington, Minnesota

Founded

1853

Simplify Jobs

Simplify's Take

What believers are saying

  • Otis' strong service performance leads to mid-teens EPS growth.
  • The Gen3 lift could increase market share in the smart elevator segment.
  • Patent protection over safety systems maintains Otis' competitive edge.

What critics are saying

  • Italian investigation may lead to fines or operational restrictions.
  • Integration challenges with Jardine Schindler may affect operational efficiency.
  • IoT-linked Gen3 lifts expose Otis to cybersecurity threats.

What makes Otis unique

  • Otis leads the elevator industry with the largest service portfolio worldwide.
  • The IoT-linked Gen3 lift enhances customer experience and operational efficiency.
  • Otis' acquisition of Jardine Schindler strengthens its market position in Asia.

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