Full-Time
Onboarding Specialist
Posted on 10/3/2023
Overjet
51-200 employees
AI solutions for dental care efficiency
Mid, Senior
Cambridge, MA, USA + 1 more
- Located in either the United States of Canada
- Bachelor's degree or equivalent work experience
- 5+ years of experience in SaaS, Dental, or related fields in an external facing role, preferably a training or sales role
- Previous experience working in a clinical dental setting as a Registered Dental Hygienist (RDH)
- Strong experience in implementing processes
- Excellent communication and interpersonal skills with a results-oriented attitude
- A desire to travel 50%+ - potential to decrease in the future
- Demonstrates extensive knowledge and understanding of relevant clinical operations, products and services within Dental Offices and the Overjet Platform
- Leads the post-sales assessment, training, implementation of new products and services in signed Overjet customers
- Develops, plans and manages customer training programs in all Overjet offices
- Serves as lead consultant and resource to internal and external customers throughout the Overjet onboarding process
- Utilizes the total office concept to integrate Overjet into Dental offices
- Significantly influences customer acceptance and utilization of Overjet during the onboarding process
- Initiates discussion to obtain in-depth customer feedback for product and service improvement opportunities
- Conducts both in-person and virtual training to ensure adoption and integration in all Overjet customers
- Has clinically relevant conversations with both General Dentists and support staff
- Brings customers to mastery of the Overjet platform within the first 30 days of onboarding
- Works internally to manage entire training process
Overjet.ai focuses on enhancing oral health through artificial intelligence solutions tailored for the dental industry. The company offers two main products: the Clinical Intelligence Platform and the Claim Intelligence Platform. The Clinical Intelligence Platform assists dental providers by integrating AI insights from dental radiographs with patient data, which helps improve clinical performance and patient outcomes. Meanwhile, the Claim Intelligence Platform aids insurance companies by analyzing radiographic claims to streamline the claims review process, allowing for quicker approvals of straightforward claims. Overjet.ai distinguishes itself from competitors by specifically targeting the dental sector and providing tailored solutions that improve both clinical care and administrative efficiency. The company's goal is to create a future where dental care is more precise, efficient, and centered around patient needs.
Company Stage
Series C
Total Funding
$134.1M
Headquarters
Cambridge, Massachusetts
Founded
2018
6 month growth
↑ 6%1 year growth
↑ 15%2 year growth
↑ 65%
Simplify's Take
What believers are saying
- Overjet's specialized focus on the dental industry positions it as a leader in a niche but growing market, offering significant growth potential.
- The company's AI-driven platforms can lead to substantial improvements in clinical performance and administrative efficiency, making it an attractive partner for large insurance companies and dental groups.
- By streamlining the claims review process, Overjet can significantly reduce operational costs for payers, enhancing its value proposition.
What critics are saying
- The niche focus on the dental industry may limit market size and growth opportunities compared to broader healthcare AI platforms.
- Dependence on large insurance companies and dental groups could pose a risk if these clients decide to develop in-house solutions or switch to competitors.
What makes Overjet unique
- Overjet focuses exclusively on the dental industry, providing specialized AI solutions that cater to both clinical and administrative needs, unlike broader healthcare AI platforms.
- Their dual-platform approach, addressing both providers and payers, creates a comprehensive ecosystem that enhances both clinical outcomes and administrative efficiency.
- The integration of AI findings from dental radiographs with practice management systems offers a unique value proposition that improves precision and communication in dental care.