Full-Time

IT Support Technician II

Posted on 12/3/2024

Jabil

Jabil

10,001+ employees

Global provider of manufacturing solutions

Data & Analytics
Industrial & Manufacturing

Junior, Mid

Company Historically Provides H1B Sponsorship

Florence, KY, USA

Category
IT Support
IT & Security
Required Skills
Customer Service

You match the following Jabil's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • Technical support for PC, server, hardware, or software applications
  • Thermal Printers Support (Zebra, Brady)
  • Address security vulnerabilities
  • SCCM Support
  • Windows Patching support
  • Active Directory Support
  • Monitor asset inventory
  • Verify back up, daily check list, account maintenance
  • Serve as the point of technical escalation
  • Perform periodic license audits
  • Create and configure windows images for site hardware
  • RF Scanners configuration
  • Provide on call support
  • Identify and purchase hardware using the EP Process
  • Administer network hardware (enabling and disabling ports)
  • Administer file services, Print Services and Terminal Servers
  • Document new processes
  • Provide support to wireless devices (i.e. - Access Points)
  • Follow all procedures around the ISS security policy
  • Provide end user training & technical assistance
  • Assist Administrators in rotational duties for Network, Systems, Business Systems, and Database Administration
  • Load and verify correct operation of software packages
  • Troubleshoot and resolves end user problems
  • Simulate or recreate user problems to resolve operating difficulties
  • Maintain inventory of computer parts and log of all repairs/service performed
  • Provide training and technical assistance to users
  • Participate in the exchange of ideas and information within the department
  • Provide regular updates to appropriate managers
  • Identify creative ways to reduce cost by streamlining processes and systems
  • Drive continuous improvement through trend reporting analysis and metrics management
  • Assure that procedures and work instructions are efficient and not redundant
  • Offer new ideas and suggestions for improvement
  • Demonstrate a commitment to customer service
  • Confer with reporting manager on complex or unusual situations
  • Establish new measurement systems if/where possible
  • Exchange knowledge and information with other Jabil facilities
Responsibilities
  • Provide technical support to end-users for PC, server, hardware, or software applications
  • Monitor asset inventory
  • Verify back up, daily check list, account maintenance
  • Serve as the point of technical escalation
  • Perform periodic license audits
  • Create and configure windows images for site hardware
  • Provide on call support
  • Identify and purchase hardware using the EP Process
  • Administer network hardware (enabling and disabling ports)
  • Administer file services, Print Services and Terminal Servers
  • Document new processes
  • Provide support to wireless devices (i.e. - Access Points)
  • Provide end user training & technical assistance
  • Assist Administrators in rotational duties for Network, Systems, Business Systems, and Database Administration
  • Load and verify correct operation of software packages
  • Troubleshoot and resolves end user problems
  • Simulate or recreate user problems to resolve operating difficulties
  • Maintain inventory of computer parts and log of all repairs/service performed
  • Provide training and technical assistance to users
  • Participate in the exchange of ideas and information within the department
  • Provide regular updates to appropriate managers
  • Identify creative ways to reduce cost by streamlining processes and systems
  • Drive continuous improvement through trend reporting analysis and metrics management
  • Assure that procedures and work instructions are efficient and not redundant
  • Offer new ideas and suggestions for improvement
  • Demonstrate a commitment to customer service
  • Confer with reporting manager on complex or unusual situations
  • Establish new measurement systems if/where possible
  • Exchange knowledge and information with other Jabil facilities

Jabil provides manufacturing solutions across various industries, including healthcare, automotive, consumer electronics, and industrial sectors. The company offers end-to-end services, managing everything from product design and engineering to final assembly and distribution. This comprehensive approach helps clients streamline operations, cut costs, and speed up the time it takes to bring products to market. Jabil stands out from competitors by utilizing advanced analytics to enhance production processes and deliver better value to clients. The goal of Jabil is to support leading brands in efficiently launching innovative products while optimizing their manufacturing and supply chain operations.

Company Stage

IPO

Total Funding

N/A

Headquarters

Saint Petersburg, Florida

Founded

1966

Simplify Jobs

Simplify's Take

What believers are saying

  • Jabil is expanding its capabilities in electric vehicle manufacturing.
  • The rise of Industry 4.0 technologies enhances Jabil's manufacturing processes.
  • Growing demand for eco-friendly solutions aligns with Jabil's green manufacturing services.

What critics are saying

  • Increased competition in AI-driven supply chain management challenges Jabil's market position.
  • Expansion into India exposes Jabil to geopolitical risks and regulatory challenges.
  • Dependency on third-party technologies may pose integration and reliability risks.

What makes Jabil unique

  • Jabil offers end-to-end manufacturing solutions, from design to distribution.
  • The company integrates advanced analytics to optimize production processes.
  • Jabil's global reach spans 100 locations in 30 countries.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Remote Work Options

401(k) Retirement Plan

Paid Vacation

INACTIVE