Full-Time

UX Researcher

Posted on 3/27/2025

Uber

Uber

10,001+ employees

Global platform for ride-hailing and logistics

No salary listed

Junior, Mid

Company Historically Provides H1B Sponsorship

Bengaluru, Karnataka, India

Employees are expected to spend at least half of their work time in the office.

Category
Product & UX/UI Design
UI/UX & Design
Connection
Connection
Connection
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Requirements
  • Strong understanding of UX research methods, their strengths, and limitations.
  • Proven ability to plan and execute research projects across different product development phases.
  • Excellent communication skills, with the ability to distill complex findings into concise, actionable insights.
Responsibilities
  • Work with our Product and Design teams to creatively identify and explore new opportunities to help define product roadmaps, vision, and strategy that directly relates to local & global initiatives.
  • Design and conduct foundational, formative, and evaluative qualitative and quantitative user research, including field observations and interviews, remote and in-person usability studies, and other methods as needed for existing and future products.
  • Collaborate with a diverse group of cross-functional product, design, engineering, and product marketing partners to achieve alignment and impact.
  • Synthesize and communicate research findings to drive understanding, user empathy, and business decisions across the organization.
  • Deliver high-quality insights in a fast-paced work environment.
  • Prioritize the most impactful UXR-led initiatives and support local teams with research in an advisory role, as needed.
  • Scale insights to other regions & parts of the business. Partner with other UXRs to strengthen & triangulate their own insights.
Desired Qualifications
  • Experience conducting international research and working on products with global reach.
  • Strong background in mixed methods research, with an emphasis on strategic and generative research.
  • Ability to prioritize research projects effectively based on business impact and effort required.

Uber connects people and goods through its global platform, offering services in ride-hailing and logistics. Users can request rides or deliveries via the app, which matches them with drivers or delivery personnel. Uber operates on a commission-based model, taking a percentage from each transaction, which includes ride fares and delivery fees. What sets Uber apart from its competitors is its extensive range of services, including freight and essential goods transportation, along with a strong focus on safety through driver background checks and real-time verification. The company's goal is to continuously expand its offerings and improve the user experience in transportation and delivery.

Company Size

10,001+

Company Stage

IPO

Headquarters

San Francisco, California

Founded

2009

Simplify Jobs

Simplify's Take

What believers are saying

  • Uber One membership boosts delivery revenues by 22%, enhancing cross-selling opportunities.
  • Acquisition of Trendyol GO expands Uber's presence in Türkiye's growing delivery market.
  • Partnership with Pony.ai for autonomous vehicles could reduce costs and improve efficiency.

What critics are saying

  • FTC lawsuit over Uber One could lead to financial penalties and reputational damage.
  • Lyft's European expansion increases competition in key markets for Uber.
  • Regulatory hurdles may delay the rollout of autonomous vehicles with Pony.ai.

What makes Uber unique

  • Uber's global platform offers diverse services from ride-hailing to freight deliveries.
  • The company integrates safety features like driver background checks and real-time verification.
  • Uber's autonomous vehicle partnerships position it at the forefront of transportation innovation.

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Benefits

Remote Work Options

401(k) Company Match

Performance Bonus

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
PYMNTS
May 7th, 2025
Uber One Hits 30 Million Subscribers, Drives Delivery Revenues 22% Higher

Uber’s membership program continues to drive cross-selling activities across the company’s platform, a nod to the movement toward its app as a digital front door to a host of everyday activities. But investors sent the shares 4% lower at the start of trading on Wednesday (May 7), as deceleration of ride-hailing — Mobility is still [] The post Uber One Hits 30 Million Subscribers, Drives Delivery Revenues 22% Higher appeared first on PYMNTS.com.

Turkey Today
May 7th, 2025
Uber clinches deal to acquire Turkish food delivery platform Trendyol GO for $700M - Türkiye Today

Deal marks major expansion in Türkiye’s delivery market as Uber plans local integration with global Eats platform

PhocusWire
May 7th, 2025
Uber Reports Q1 Revenue Increase, Ramps Up Autonomous Vehicle Partnerships

Uber is bringing more robotaxis onto its platform through multiple announcements in the last week—the latest coming yesterday is a collaboration with autonomous vehicle (AV) company Pony.ai—as CEO Dara Khoshrowshahi said AVs are critical for the company's growth."We are confident that AV technology is the single greatest opportunity ahead for Uber. And we are laser-focused on bringing more partners and more AVs, in more places, onto the Uber platform," he wrote in the company's Q1 2025 earnings statement. The partnership with China-based Pony.ai is expected to launch in the Middle East later this year, with additional international markets to be added down the road, the companies said.Uber app users will have the chance to have a trip fulfilled by a Pony.ai autonomous vehicle once they are available on the platform. The vehicles will have a safety operator on board during the pilot phase.“At Pony.ai, our vision is to develop autonomous driving technology that is not only safe and reliable but also scalable, transforming daily transportation,” said James Peng, co-founder and CEO of Pony.ai. “Partnering with Uber accelerates our shared mission to make autonomous mobility a real, everyday experience for more consumers around the world. By combining our proven autonomous systems with Uber’s unparalleled ride-hailing platform, we’re poised to set a new standard for the commercialization of driverless services, starting in the Middle East before expanding to new markets.”

PYMNTS
Apr 28th, 2025
Uber Ceo Says Robots Could Replace Human Drivers By 2040

Uber CEO Dara Khosrowshahi predicted that robot drivers will replace human drivers at scale in 15 to 20 years in an autonomous future, as long as several factors fall into place in the meantime. “If you fast-forward 15, 20 years, I think eventually the cars are going to be autonomous…,” Khosrowshahi said during a session [] The post Uber CEO Says Robots Could Replace Human Drivers by 2040 appeared first on PYMNTS.com.

CNBC
Apr 24th, 2025
Alphabet To Report Q1 Earnings Results After The Bell

Google CEO Sundar Pichai testifies before the House Judiciary Committee at the Rayburn House Office Building on December 11, 2018 in Washington, DC.Alphabet , the parent company of Google and YouTube, is set to report first-quarter earnings after the bell Thursday.Here's what analysts are expecting.Revenue: $89.2 billion, according to LSEG$89.2 billion, according to LSEG Earnings per share: $2.02, according to LSEG$2.02, according to LSEG YouTube advertising revenue : $8.97 billion, according to StreetAccount: $8.97 billion, according to StreetAccount Google Cloud revenue: $12.27 billion, according to StreetAccount$12.27 billion, according to StreetAccount Traffic acquisition costs (TAC): $13.66 billion, according to StreetAccountGoogle finds itself at the center of an artificial intelligence arms race where its position may be threatened pending mounting regulation and competition from generative AI companies, including OpenAI and Anthropic. The company is also among those bracing for the potential impact from President Donald Trump's tariffs, which could result in a pullback in advertiser spending due to tighter budgets.Alphabet shares have dropped more than 17% in 2025 so far.Wall Street is expecting Alphabet to report 10% year-over-year revenue growth for the first quarter, which included a slew of AI announcements, its largest-ever acquisition, cost cuts and regulatory hurdles.In March, Google released Gemini 2.5, its "most capable" artificial intelligence model suite yet, and Gemma 3, the company's latest open model. The timing of Gemini 2.5 and Gemma 3 comes after DeepSeek in January released its R1 model, which caused a rift in Silicon Valley after the Chinese startup claimed its AI model was trained at a fraction of the cost of other leading models.Google AI chief Demis Hassabis told employees at an all-hands meeting in February that he was not worried about DeepSeek and that Google has superior AI technology."We're very calm and confident in our strategy, and we have all the ingredients to maintain our leadership into this year," Hassabis said, calming concerns from investors and employees alike. He added, however, he thinks the Chinese company is still "something to be taken seriously."Google this quarter also announced new personalization features for Gemini, allowing the chatbot to reference users' search histories, and users can also connect Gemini to other Google apps, including Calendar, Notes, Tasks and Photos.During the quarter, Nvidia CEO Jensen Huang announced it would be partnering with Google's Gemini products, giving the company high praise."No company is better at every single layer of computing than Google and Google Cloud," Huang said.Alphabet also had a number of announcements in autonomous driving.In March, Waymo began offering robotaxi rides in Austin, Texas, through the Uber app and opened up a waitlist in Atlanta. Those markets are just two of several more expected expansions in the U.S. this year.Alphabet also made its largest acquisition ever in March when it agreed to buy Wiz for $32 billion in cash, almost $10 billion more than it offered for the startup in 2024, and said it expects the deal to close next year, subject to regulatory approvals

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