Our Mission

We are an engineering-led technology scale-up applying complex computer science techniques to change the way risk is determined and to drive better decision-making.

This is done through our industry-first pricing decision intelligence platform, hx Renew. A web-based SaaS solution, hx Renew has been carefully engineered to let users build and deploy mathematical models that can then be used to harness the power of complex data sets, while at the same time enhancing their own technical skillset.

We are currently applying this to specialty insurance pricing and reinsurance. hx Renew has already solved a great number of deeply complex problems for its users, including how to insure a Space X launch! This involved wrangling all manner of weird and wonderful, fragmented datasets to calculate the risk of any possible obstacle and outcome, right from the astronauts’ arrival at the launchpad to the rocket breaking through each layer of earth’s atmosphere and then a safe return to Earth, accounting for every potential obstacle along the way - including space debris!

We are currently partnered with some of the largest and most cutting-edge names in specialty and enterprise insurance today, and our client base is growing rapidly.

Solution Engineering at hyperexponential

Our Solution Engineering team provides a world-class technical capability and domain knowledge to our Revenue function, with a mission to supercharge its three core pillars of Sales, Marketing, and Customer.

Our primary objective is to help our customers realise the full value of our platform – we specialise in handling only the most difficult and interesting problems that our customers face, where only a combination of technical depth, market expertise and Renew knowledge will do.

This journey begins long before the sales process, where we develop and maintain a growing suite of demo tools and models that we weaponise during the sales process to clearly communicate the benefits of Renew. We welcome and encourage challenges during live demonstrations, where we show slick on-the-fly changes to example models, to highlight the flexibility of Renew.

Your mission

As a Solutions Engineer you’ll play a fundamental role in the day-to-day execution of the team’s mission.

You’ll be a trusted advisor to our prospects - but you know that trust has to be earned. To do so you’ll use your excellent interpersonal skills and technical credibility to establish a rapport with your counterparts during the Sales process, catalysing a long-term relationship that’ll underpin the success of our future partnership.

You’ll be the experts’ expert, knowing Renew top-to-bottom, inside-out - both breadth and depth. You’ll know its limits and which can be pushed. You’ll know every trick in the book, the secret combos, and the cheat codes. You’ll combine all of this with a deep knowledge of insurance technology to present ’the art of the possible’ (and sometimes seemingly impossible!) to various stakeholders: actuaries, underwriters, IT, and exec.

You’ll work closely across various teams including sales, engineering, marketing, product management, customer and model development. You’ll be customer-centric but business-savvy: creating solutions using the company’s products and pitching them as suitable solutions. You’ll need to actively observe customer behaviour and predict future needs for product development.

This, however, only scratches the surface of opportunity – hyperexponential is growing very fast and our product is being used in an increasing (and sometimes unexpected!) number of ways across the market. If you join us, it’s likely your journey could be similarly fast-paced and surprising!

What will you do?

1. Innovative POCs:

   • Lead the design and execution of advanced proof of concepts (POCs) to showcase the capabilities of our insurance pricing software, Renew.

   • Innovate at the frontiers of our technology to address complex and technical use cases presented by prospective clients.

2. Strategic Product Demos:

   • Develop and deliver dynamic, persona-based product demonstrations tailored to diverse client roles, including executives, actuaries, underwriters, and IT personnel.

   • Collaborate closely with Customer Success and Solution Architect teams to craft "art-of-the-possible" demos through cutting-edge innovation and integrations.

3. Sales Asset Development:

   • Contribute to the creation of reusable sales assets aimed at reducing the sales cycle, such as:

     • Innovative, interactive demo experiences.

     • Comprehensive video libraries showcasing product features and demos.

     • New template models to streamline the POC process.

4. Cross-functional Collaboration:

   • Work in tandem with product marketing and engineering teams to ensure the development of sustainable, commercially viable products.

   • Iteratively update sales and demo materials to reflect new product features and enhancements.

   • Identify product gaps and ensure the team proactively prototypes new product features and communicates these back to the product team to drive continuous improvement and innovation.

5. AI Integration and Testing:

   • Work closely with the AI team to provide field advice, test outputs, and integrate their developments into saleable demo assets, ensuring seamless alignment between AI advancements and client needs.

6. Demand Generation & Thought Leadership:

   • Partner with the marketing team to spearhead demand-generation activities such as conferences, webinars, and customer workshops.

   • Represent the company as a thought leader in external forums, contributing to the industry dialogue and enhancing our brand visibility.

7. Knowledge Sharing & Best Practices:

   • Collaborate with the Model Development Team to share insights, knowledge, and best practices.

   • Foster a culture of continuous learning and improvement within the team.

8. RFP & RFI Support:

   • Provide strategic support in responding to Requests for Proposals (RFPs) and Requests for Information (RFIs) alongside the sales team.

What will you need to succeed in this role?

• Experience in Sales/Solutions engineering with a complex product offering

• Strong technical grounding in Python.

• Strong presentation skills.

• Solution-oriented analytical skills.

• Ability to initiate conversations and make a lasting impact.

• Goal focused and winning mentality.

Brownie points:

• Insurance background, with understanding of the typical Target Operating Model of a Insurer, and where Pricing drives value for the client.

• Experience working in a customer facing role

Persona

If you’re the right fit for this role, you will be able to show clear evidence that you are:

• A desire to level up - we’ll give you the platform to get you where you want to go and any support you need, but you will set the limits of what you can achieve in this role!

• A self-starter attitude - you can operate autonomously within a high-trust, high-accountability environment. You proactively drive your own personal development and stay up-to-date with the latest industry/tech trends and challenges

• A good listener and can think on your feet - someone who can take on feedback and respond to what the audience wants in a live situation.

• Someone who delivers on commitments - sets yourself ambitious goals and achieves them.

• Team player who likes to work in a fast, challenging and yet rewarding environment. We win and fail as a team.

• Highly data-driven and results-oriented.

• Unwaveringly enthusiastic - because being first to do this in an industry can be challenging!

• Organised and a good planner - able to manage engagements with multiple stakeholders in parallel.

• Inquisitive - understand our clients and the business so that you can help and guide them.

• Persistent and confident in your approach (but without ever being arrogant!)

Interview Process

• Initial phone call to see if we fit

• Python take-home submission

• Technical assessment/role-play with Solutions Engineering team

• Interview with the Hiring Manager

• Skills assessment

• Values interview

• We offer!

Please note that background checks will be conducted as part of the hiring process to ensure compliance with our governance policies. We handle all background checks sensitively and in full compliance with relevant regulations. All applicant data will be processed in accordance with data protection regulations and our privacy policy.