Marketing Manager

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Nestled in the heart of Brisbane’s CBD, InterContinental Hotel Brisbane will open to guests this winter, offering 321 spacious hotel rooms and suites, all day dining restaurant and lobby bar, outdoor pool, fitness centre and Club Lounge, all in a prime location above Queen Street Mall, perfect for exploring the city’s top attractions. With over 1800 square metres of meeting and events spaces, InterContinental Brisbane offers versatile function rooms and a Grand Ballroom catering for up to 1000 guests, making it a great choice for business and leisure events alike.

Ready to spread the word and shape our brand? As Marketing Manager, you will collaborate directly with the Director of Sales & Marketing to develop and implement strategic marketing campaigns, highlighting the hotel and its outlets. Your pivotal role will involve spearheading communications and public relations initiatives to elevate the brand’s image and engage with essential stakeholders, such as, media, influencers, and the global community. 

A little taste of your day-to-day

Every day is different, but as part of our team, you will play a key role in:

• Managing the key Marketing & Communications processes at the hotel
• Delivering and executing an annual Marketing Plan for all hotel events, public and media relations, loyalty and channel marketing, and other marketing activities
• Aligning Marketing & Communications activities to the hotel’s key business segments to ensure clear return-on-investment for time and budget invested in the activity
• Developing media contacts, managing media relations, and organising media activities to promote good publicity and drive hotel awareness
• Building continued hotel awareness by delivering new hotel stories and press releases of promotions or events to media, trade publications, and the local community 
• Managing hotel events, including budgeting, guest list, agenda/program, media participation, photography/video, and gifts
• Developing hotel and marketing collaterals according to brand standards
• Managing the IHG Hotel Content Manager system to update text and images that optimize the content quality and best represent the brand standards
• Managing the hotel image database from official hotel photos, event photos, and staff photos to use in hotel promotions
• Managing the hotel social media system and processes to support tactical campaigns, engage hotel guests, and build the hotel client database. 

What we need from you

• A minimum of 5 years of relevant experience in hotel marketing department
• Proven ability to work with external vendors to deliver objectives
• Strong interpersonal, communication and presentation skills
• Multi-tasking abilities, attention to details and good at time management
• Ability to work autonomously, be proactive and take accountability for workload
• Tertiary studies in Marketing, Mass Communication, Media or related field
• Tech savvy with IT literacy in Microsoft Office suite, and Web/Graphic Design (preferred)
• Fluent in the English language
• Impeccable grooming standards and good personal hygiene
• Full working rights in Australia without restrictions 

What you can expect from us

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care - that you notice the little things that make a difference to guests as well as always looking for ways to improve – in return we’ll reward all your hard work with a great salary and benefits – including accommodation, package benefits, great room discount and superb training. 

We are proud to be IHG and we know you will be too.  Visit http://careers.ihg.com/ to find out more about us.