Room Supervisor

Job Description

What you’ll do…

• To be responsible for the cleaning and servicing of guest rooms, ensuring that these are always cleaned to brand standards, and are well presented and maintained.
• Support the running of our hotel by ensuring our guests have a memorable experience in a spotless and well put together room.
• Lead and inspire the housekeeping team by example, creating an environment that lets them be themselves and bring their best selves to work, encouraging their development and progression.
• Take a hands on approach to training and supporting your team in keeping to our high standards.
• Oversee and check the cleaning and servicing of all our bedrooms and public areas.
• Work with our Head Housekeeper on maintaining and developing the partnership with our external housekeeping provider.

Qualifications

What we are looking for…

• Previous experience in a similar role, ideally around a year at Supervisor level.
• An eagle-eye for detail, you can spot a slip in standards from a mile away.
• A natural people person who people like working with. You make those around feel good at their jobs and comfortable coming to you with questions. You're great at motivating others to keep to your own high standards of service.
• Experience of Micros Fidelio Opera or a similar front desk operating system would be an advantage.
• You’re looking for a place where you can be you; no clones in suits here.
• Passion for getting the job done and done right.
• You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience.
• You’re not precious. We leave our egos at the door and help get things done.
• You’re up for doing things differently and trying (almost) everything once if we got stuck in a lift together we’d have a good time and share a few laughs.
• You want to be part of a team that works hard, supports each other and has fun along the way
• You are a natural at leading and managing a team, someone who creates a tight-knit community thanks to a hands-on management style and enthusiasm.
• You are a born optimist, who always put our guests, colleagues, and communities first.
• You are your authentic self.
• You are a courageous Entrepreneur and can turn your hands to anything and are not frightened to explore and experiment.