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Account Manager
Confirmed live in the last 24 hours
London, UK
Experience Level
  • Quickly earn the trust of your clients, and inspire them through your knowledge and experience
  • Listen carefully, understanding the client's business and adapting the Agency approach to solidify client relationships with junior and mid-level clients
  • Proactively consider how actions will affect clients; responding quickly to meet clients needs; resolve problems; avoiding over-commitment
  • Understand the importance of account 'admin'- setting us up for future success by avoiding cutting corners from day 1
  • Have a passion and deep understanding of Experience channels
  • Increasingly be able to see the work we do in its strategic context and how it contributes to larger client business objectives
  • Provide opinions and input into briefs and the work and be keen to contribute - clearly valuing the quality of the work over a pure focus on process
  • Always demonstrate strong attention to detail and a pride in our work
  • 2 - 4 years agency experience working with clients in direct/owned channels
  • Ability to travel for meetings (clients are across the UK)
  • Telco, financial services, or utilities experience
  • Appreciation for data or martech
  • Some social or digital experience
  • 25 days annual leave + 1 Volunteer Day
  • Bupa Healthcare (now includes Bupa health assessment and menopause support)
  • Enhanced Maternity, Adoption and Shared Parental leave
  • We have a flexible working policy with core working hours (10am - 4pm) and have launched our 3.2 Hybrid Working model
  • A 1.5:1 matching pension structure
  • Wellbeing and Health: Up to £25.00 per month towards physical or online exercise class membership, Unmind membership, LifeWorks tool and annual eye tests
  • Learning and development budgets plus Enhanced and ongoing wellbeing incentives and activities throughout the year
  • Season ticket loan and cycle to work scheme
  • Life Assurance x4 salary
  • [email protected]: To foster an inclusive environment we have our internal groups: Ogilvy Rewired, Roots, Equals, Proud plus Parents and Carers. See here for more information
  • Comfortably take responsibility for successful delivery of the projects assigned to you, with support when you need it
  • Identify potential project risks and developing contingency plans
  • Ensure solutions are best in class for both client and agency

10,001+ employees