Development Operations Associate

Job Summary:   Mount Olivet Rolling Acres (MORA) is seeking a detail-oriented and mission-driven Development Operations Associate to help advance our fundraising and donor engagement efforts. This role serves as the operational backbone of the Development team, ensuring that gifts are processed accurately, donor information is maintained with integrity, and supporters receive timely and meaningful acknowledgment of their generosity. 

The Development Operations Associate plays an important role in creating a positive donor experience while providing the data, reporting, and administrative support that help the Development team build strong relationships and achieve fundraising goals. This position works closely with colleagues across the organization to support fundraising activities, maintain accurate donor and financial records, coordinate community engagement efforts, and strengthen relationships with donors, sponsors, volunteers, and community partners through responsive communication, thoughtful coordination, and consistent follow-through. 

This position is ideal for someone who enjoys working with both people and systems, takes pride in producing accurate work, values building positive relationships, and is motivated by the opportunity to support people with disabilities in living lives of dignity, belonging, and purpose. 

Mount Olivet Rolling Acres – MORA – is a diverse and inclusive nonprofit that has supported adults, seniors and children with developmental disabilities, behavioral health needs as well as age-related and chronic medical conditions for over 50 years in the Twin Cities metro.

MORA provides an array of services: Adult Day Services, Contracted Case Management, Community Supports, over 30 Residential Homes, Respite, Therapeutic Recreation, Training for Guardians & Families, and a Discover Summer Daytime Programming for Youth with Disabilities. Our Metro Crisis Coordination Program (MCCP) offers a safety net of crucial and cost-effective services for adults and children.
Schedule: Full time, 40 hour per week flexible hybrid position. Core responsibilities are performed during regular business hours. Occasional evening or weekend event support is required with advance planning. Employees may structure their workday to meet both organizational and personal needs, while maintaining 16-20 hours per week in the Chanhassen office. 

Hourly Starting Pay Rate:  
 $27.00-$30.00 hour depending on qualifications     
 
Key Duties and Responsibilities:
Gift Processing & Donor Stewardship 

• Process and record donations, pledges, matching gifts, and in-kind contributions accurately and in a timely manner. 
• Prepare and distribute donor acknowledgments, tax receipts, and stewardship communications. 
• Support donor recognition and stewardship efforts. 
• Respond to donor inquiries and help ensure a positive and professional donor experience. 
• Collaborate with the Finance team to support accurate gift reconciliation, reporting, and record management. 

• Maintain the integrity of donor data through ongoing review, updates, and quality control. 
• Generate fundraising reports, mailing lists, donor analytics, and campaign data. 
• Track donor cultivation, solicitation, and stewardship activities. 
• Support fundraising audits, reconciliations, and reporting needs. 

• Provide administrative and operational support to the Development team and fundraising initiatives.  
• Support fundraising campaigns, appeals, donor engagement activities, and prospect research.  
• Manage the Development email inbox and coordinate donor, volunteer, and community partner communications.  
• Partner with colleagues across departments to coordinate fundraising activities, community engagement efforts, and organizational priorities.  
• Support board and volunteer committees by coordinating logistics, communications, meeting materials, follow-up activities, and recordkeeping as directed by the Director of Development.  
• Identify opportunities to improve processes, solve problems proactively, and help the Development team operate efficiently and effectively. 

• Support fundraising events through sponsor tracking, guest registration, donor records management, and event reporting.  
• Serve as a point of contact for sponsors, donors, volunteers, and community partners, ensuring timely communication and a positive experience.  
• Support sponsor stewardship and recognition activities, including coordinating materials, benefits, and follow-up communications.  
• Assist with event preparation, on-site support, post-event follow-up, and event-related gift processing, acknowledgments, and reconciliation. 

• Strong attention to detail and commitment to producing accurate, reliable work. 
• Excellent organizational and time-management skills, with the ability to manage multiple priorities and meet deadlines. 
• Experience maintaining databases, records, and reports with accuracy and consistency. 

• Ability to anticipate needs, take initiative, and follow through independently. 
• Sound judgment and a proactive, solutions-oriented approach to problem-solving. 
• Commitment to continuous improvement and process efficiency. 

• Ability to work effectively both independently and collaboratively in a hybrid work environment. 
• Strong interpersonal skills and the ability to build positive working relationships with colleagues, donors, volunteers, and community partners. 
• Positive, flexible attitude and willingness to support team and organizational goals. 

• Commitment to providing outstanding donor service and creating positive experiences for supporters. 
• Two or more years of experience in nonprofit administration, fundraising operations, donor services, database management, or a related field. 
• Experience working with donor databases or CRM systems; DonorPerfect experience a plus. 
• Proficient in Microsoft Office suite, including Excel and Word. 
• Enthusiasm for MORA's mission to support people with disabilities living lives of dignity, belonging, and purpose. 

• Post-secondary education in a related field preferred, or an equivalent combination of education and relevant work experience.
• Knowledge of I/DD or the disability community preferred.

• 1-2 years of experience in nonprofits with fundraising, marketing, or community relations.
• Excellent communication, organization, attention to detail and time management skills.
• Proficiency using Microsoft Office Suite and experience working in donor databases.
• Ability to work collaboratively across departments and leadership levels.
• Ability to prioritize, handle a variety of tasks and be self-directed.
• Ability to lift and carry up to 30 pounds.
• Pass Department of Human Services background check and maintain “qualified” status.
• Have a current valid driver’s license and must have insurance as required by state law.
• Must not be excluded from working in government health programs by the Office of Inspector General

Benefits:Full-time employees receive a comprehensive and competitive benefit package, including:

• Medical insurance with company sponsored health reimbursement account and health savings account
• Dental insurance
• Life insurance; employee, spouse, and children’s coverage options
• Long-term disability 
• Flexible spending; medical and dependent care
• 403B retirement plans that match after 1 year of employment
• Paid time off up to 3 weeks annually which increases after the first year of employment
• Opportunity for usage of our private vacation property west of Duluth (McGregor, MN)
• Awards for outstanding employee performance and promotion opportunities
• Generous tuition reimbursement and scholarship opportunities!
• Many opportunities for advancement. Mount Olivet Rolling Acres promotes from within.

Mount Olivet Rolling Acres

7200 Rolling Acres Road
Victoria, MN 55386

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www.moracares.org

952-474-5974