Manager – Market Performance & Operations
Posted on 1/24/2023
Ohio, USA
Experience Level
Desired Skills
Data Analysis
  • Have strong project management skills necessary to coordinate and support care delivery transformation within physician practices in the ACO
  • The responsibility for managing multiple concurrent initiatives, including facilitating communications between internal and practice-facing team members
  • Be viewed as a strong leader with expert knowledge of initiative status across each practice, working internally with various Aledade teams and across dynamic groups of local stakeholders to develop action plans around barriers and get the job done
  • Provide field staff and practice staff education, technical assistance, goal setting, and applying rigorous project management discipline to ensure partner practices achieve their goals, leading to improved health outcomes for patients and savings to the healthcare system
  • Graduate of an accredited college or university in healthcare, health technology or information systems-related program. Significant and relevant work experience in lieu of educational requirements may be accepted
  • Experience with value-based care concepts including the triple aim, risk stratification, and accountable care
  • Excellent computer skills using Excel and willingness to learn additional software applications
  • Skilled with using data to drive planning and evaluation of success
  • Experience with relevant competencies include practice management, project management, account management, analytical problem solving, and strategic insight using healthcare analytical skills
  • Ability to perform project management and account management best practices including project planning, schedule management (activity and resource definition), scope management, quality management, communication management, risk management, and stakeholder management
  • Must be results-oriented with the ability to prioritize and manage multiple projects simultaneously
  • Experience performing or overseeing practice transformation in an ambulatory care setting including workflow optimization, patient education, and influencing change
  • Exceptional interpersonal communication and team-building skills while managing a dynamic internal team of people to achieve the goals set forth by the organization
  • Strong alignment with Aledade core values of Service, Curiosity, Evidence, Accountability, and Inclusion and ability to lead others in pursuit of excellence within these values
  • Required to travel up to 15% of the time to ACO practices and team meetings in the region, and to Bethesda headquarters office with occasional expected overnight travel included (post-pandemic)
  • Execute on direction from the Executive Director, Regional Medical Director, and/or Market Presidents, and internal team members as necessary to achieve practice transformation goals
  • A strong leader to guide Practice Transformation Specialists in individual initiative planning efforts, tailored for each practice
  • Apply project management skills to execute, monitor, and control ACO activities planned or in progress to ensure an optimal balance of schedules and resources to meet milestones
  • Prioritize multiple initiatives, mitigate risks, and analyze schedule variances to understand and resolve root causes
  • Create presentations for ACO Board of Directors and record Board minutes
  • Deployment of Aledade's products and services, workflow redesign, EHR optimization, quality measure reporting support
  • Cultivate in-depth relationships with practices and regional partners, including regular status calls and in-person meetings, to set strategic priorities, report results, monitor utilization and costs, and identify opportunities for growth and savings
  • Manage the onboarding process of new practices and plan for onboarding success
  • Facilitate regular meetings with practices to educate practice staff, build ACO buy-in, identify and resolve barriers, monitor progress, and gather practice satisfaction, feedback, and lessons learned
Desired Qualifications
  • Continuously educate partner practices on practice progress to goals and healthcare market trends, experience with healthcare data analysis is a plus. Implement practice savings goals and leverage the expertise of other Aledade team members to achieve the goals

501-1,000 employees

Primary care physician platform