Analyst - Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

This exciting role will be part of the team managing the Incentives administration process for Global Servicing teams for American Express. The individual’s responsibility will be to learn, stabilize, optimize and transform the process. He/She would be responsible for accurately and timely delivery of Monthly Incentive Processing and reports supporting monthly delivery.In addition, this individual will be working on various business analysis cases and ad-hoc projects.

Responsibilities

• Ensure timely and accurate monthly/quarterly incentive calculation for Global servicing colleagues
• Ensure monthly incentives are calculated basis the defined policy guidelines.
• Run incentive calculation model, perform high quality due diligence on the payments for the given portfolio/s\
• Conceptualize, Design & Develop Dashboards via Excel Automation, Multi layered Excel equations, Charts, Pivots etc
• Ensure strict adherence of control and compliance and related policies
• Support performing annual updates of all compensation business rules and drive process efficiency through automation
• Ensure the proposed design meets business requirements, enterprise quality standards
• Work with quality assurance managers to coordinate system and user acceptance testing activity

• Individual must be able to operate independently and must have a go getter attitude.
• Individual would be responsible for validating / supporting Team Lead in ensuring adherence to guidelines across team.
• Ability to implement logical mindset by converting Business language to logical workflow.
• Support all internal & external incentive-based audits for the markets under scope.
• Partner with multiple teams including, but not restricted to, Incentive Design & Governance, Operational Performance Management, Incentive Plus Teams to identify and implement opportunities that further enhance the effectiveness Incentive programs, ensuring alignment with evolving business strategic priorities.
• Strong communication skills, both written and verbal is mandatory.

Qualifications:

• 2- 5 years of experience in the compensation process and business rules (ramifications of exceptions), handling large scale complex business process, Proven ability to align data needs to business strategies.

Key Skills

• Bachelor’s degree or equivalent combination of education and work experience.
• Outstanding written & verbal communication skills in English.
• Excel Automation, Multi layered Excel equations, Charts, Pivots etc.
• Analytical and problem-solving skills with strength in accuracy & attention to detail in a high output & speed environment.
• Reporting tools utilization to create/generate/maintain simple/complex reports.
• Query building /writing experience using SQL on database platform is a plus.

Compliance Language

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 
• Bonus incentives 
• Support for financial-well-being and retirement 
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• Generous paid parental leave policies (depending on your location) 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• Support for financial-well-being and retirement 
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• Generous paid parental leave policies (depending on your location) 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.  

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.