Change Management Specialist

Great Hill Solutions is part of the Seneca Nation Group (SNG) portfolio of companies. SNG is the federal government contracting business wholly owned by the Seneca Nation. SNG meets mission-critical needs of federal civilian, defense, and intelligence community customers across a variety of domains. The SNG portfolio receives shared services support from its parent company Seneca Holdings and is comprised of multiple companies that participate in the Small Business Administration 8(a) program. To learn more visit www.senecanationgroup.com and follow us on LinkedIn.

The Seneca Nation Group companies offer competitive compensation and a strong benefits package including comprehensive medical and dental care, matching 401K, paid time off, flexible spending accounts, disability coverage, and other benefits that help provide financial protection for you and your family. We pride ourselves on our collaborative work environment and culture which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation.

Great Hill Solutions is seeking an experienced Change Management Specialist to support our Department of the Navy, Bureau of Medicine and Surgery (BUMED) client in Arlington, VA. This position is remote, although periodic attendance on-site may be required. The right candidate will support BUMED (Bureau of Medicine and Surgery) by being a member of a small but dedicated team of process engineers focused on business process improvement related to program management, financial management, change management, and information management support activities to provide best practices that support and enhance BUMED mission capabilities. Specifically, this team will focus on managing, reviewing, and updating a broad range of major business processes and critical standard operating procedures related to audit remediation and support services.

Roles and Responsibilities include, but are not limited to:

• Identify ways to improve efficiency and effectiveness of business processes.
• Support the routine and ad hoc evaluation and modification of standard operating procedures (SOP) and major business practices (MBP) and maintain those documents on the Navy Medicine SharePoint portal.
• Ensure that training courses are developed as SOPs are updated.
• Develop and deliver user-friendly “job aids” that synopsize business process changes for end users.
• Track, manage and review SOP and MBP change requests, and ensure those changes are documented in quarterly reports.
• Review and update the Navy Medicine Entity Profile to reflect organizational changes to ensure accuracy for the Defense Health Agency (DHA) and Department of the Navy (DON) full financial statement audits.
• Document all training work products in the Quarterly SOP Training Status Report.
• Assist in the development and publication of a quarterly newsletter that provides SOP and MPB updates to BUMED employee.

Basic Qualifications:

• Minimum 4 years of experience in reviewing and documenting complex business processes, identifying internal controls, and developing business process improvement plans.
• Bachelor’s Degree in a Business-related field (e.g. Business Administration, Accounting, etc.).
• Favorably adjudicated Tier 3 investigation.
• Familiarity with the Microsoft Office suite of products including Word, Excel, Visio, etc.).
• Strong verbal and written communication skills including the ability to create frequent business presentations.
• Ability to communicate verbally and in writing with business and technical personnel at all levels.
• Ability to report on-site on an as needed basis. 

Desired Skills:

• Prior experience in a consulting environment for audit support (i.e. readiness, remediation).
• Department of Navy and/or BUMED (Bureau of Medicine and Surgery) experience.
• CDFM, CGFM, PMP.