Critical Mass is looking for an inspired and detailed-oriented Quality Assurance Specialist.  An Intermediate QA reports to a QA Lead. Works closely with QA lead, QA Subject Matter Experts, other QA members, Project managers, designers, and developers to ensure QA standards and client satisfaction are delivered. They provide execution of QA tasks with speed and great quality for the overall agility of the QA team.

Due to the nature of the work with our client, a U.S. security clearance will be required.

You will:

• Is co-responsible for the quality of projects based on the requirements and design specifications.
• Might need to attend daily stand-ups or scrums on behalf of the team.
• Should be able to communicate test results, issues, and risks found to project team members, project managers, and QA management through the different channels.
• Should be able to assist in the creation and/or co-creation along with other staff members of any of the following:
  • Creating and maintaining comprehensive test plans
  • Writing and maintaining test cases/scripts
  • Create traceability matrix documents based upon project requirements
  • Create checklist documentation based upon project requirements
  • Performing functional and exploratory testing
  • Effectively communicating statuses
  • Apply industry-standard testing methodology, strategies, and industry best practices
• Can assist with the following:
  • Create defect tickets and track issues to resolution
  • Report creation and related metrics at different levels when necessary
  • Work and explain assignments when necessary to any co-worker and/or junior staff members
  • Should be able to execute regression tests based on design specifications and requirements
• Expected to understand QA estimations and proactively help if needed on said estimations for the team.
• Expected to have at least basic knowledge and understanding of the project life cycle and industry standards.
• Expected to understand testing methodologies and strategies to be a gatekeeper so they can determine when to raise flags.
• Should be able to work with other team members to ensure the success of projects.
• Should be able to understand functional & non-functional, new, or ongoing project requirements.

You should have:

• 3+ years of experience in software quality assurance.
• 1-year experience in Agile Methodologies for software development.
• 1-year Experience working with local and offshore teams.
• Extensive knowledge of Windows or OS software.
• Bachelor’s degree in software engineering, project management, business, or related field.
• Mastery of office productivity tools such as Excel, Word, MS Project, Visio, and PowerPoint.
• Knowledge of collaboration and issue tracking tools such as Box, Jira, Confluence.
• Working experience with automation testing.
• Knowledge of Crossbrowser testing.
• Working experience with emails and banners testing.

The Talent Team at Critical Mass is focused on ensuring we provide the best training, on-boarding, and employee experience possible! Our new hires & employees are the future of our
organization, and we want to set you up for long-termsuccess. In effort to do so, we’d like to establish the ask that you plan to work from an office a minimum of 2 days a week. The ask stems from our want to:

Strengthen opportunity for continuous learning
Improve collaboration and team relationship.
Increase employee engagement

This hybrid model balances the need for individual flexibility while maintaining the relentless customer focus we provide at CM.We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly. CM Liquid Talent is still an option for roles approved to be 100% remote.