Full-Time
Administrative Assistant
Deadline 3/4/27
Presbyterian Villages of Michigan
Nonprofit senior living communities
No salary listed
Detroit, MI, USA
In Person
Category
 Administrative & Executive Assistance (1) |
|---|
Required Skills
Microsoft Office
RDBMS
Customer Service
Data Analysis
Requirements
- A high school diploma or General Education Diploma (GED) is required.
- Ability to follow oral and written instructions, generally commensurate with some college-level education or equivalent experience.
- Computer literacy, including letters, newsletters, email, Zoom, and Microsoft Teams.
- One to three years of related professional business office experience or an equivalent combination of educational experience.
- Experience working with at least one subsidized program, such as tax credit/MSHDA, low-income housing, or HUD.
- Ability to communicate professionally and effectively with all levels of staff and visitors.
- For HUD or MSHDA villages, a Certified Occupancy Specialist certificate is required at hire or within six months of the position.
- Ability to obtain and sustain the required Certified Occupancy Specialist certification.
- Math aptitude generally commensurate with some college-level education or equivalent experience.
- Efficient knowledge and use of Microsoft products, word processing, spreadsheets, database systems, and email.
Responsibilities
- Organize, direct, and/or manage departmental functions, including reception, the telephone communication system, and mail distribution.
- Attend and/or participate in meetings and events and transcribe and prepare minutes or summaries when needed.
- Accumulate, maintain, verify, and report data, statistics, and research.
- Assist with rent collection and the monthly resident certification process.
- Compose, prepare, monitor, and respond to correspondence.
- Direct and assist residents, families, business invitees, and staff.
- Schedule and maintain appointments and calendars.
- Create and maintain filing systems.
- Respond to inquiries and provide information regarding the Village.
- Schedule and conduct Village tours.
- Establish and maintain resident and prospect records, including filing; revising and updating records and charts; gathering required data and documentation; and entering data.
- Assist with information gathering, including scheduling and conducting admission interviews with potential residents and families.
- Evaluate the need for and requisition adequate supplies and equipment, and follow up regarding assurance issues.
- Maintain maintenance work orders.
- Coordinate special events as assigned by the Administrator.
- Create newsletters, flyers, and other documents using software programs and desktop publishing.
- Attend and participate in appropriate departmental and Village meetings, training, and development opportunities.
- Follow established employment, departmental, safety, and applicable federal, state, and local policies and procedures.
- Perform other assigned or requested duties.
Desired Qualifications
- Experience working in the senior housing industry.
- Training as a Certified Occupancy Specialist at HUD or MSHDA villages.
- Experience with affordable housing property management software at a HUD or MSHDA-governed village.
Presbyterian Villages of Michigan is a nonprofit senior living organization serving older adults across Michigan. Its communities offer combinations of independent living, assisted living, memory support, affordable housing and other services suited to local needs. Staff support housing operations, resident engagement, dining, wellness, maintenance and care while the organization also advocates for healthy aging. PVM operates a statewide family of communities rather than a single nursing facility, with a mission-centered model that includes both residential choice and supportive services.
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