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Full-Time

Store Manager

Pickering

Posted on 7/29/2024

Lush Cosmetics

Lush Cosmetics

1,001-5,000 employees

Handmade cosmetics with ethical sourcing practices

Consumer Goods

Compensation Overview

$53.8kAnnually

Mid, Senior

Scarborough, ON, Canada

Located at Pickering Town Centre.

Category
Inventory Management
Operations & Logistics
Required Skills
Sales
Communications
Management
Customer Service
Requirements
  • 3-5 years managing in a retail environment
  • Strong HR skills in hiring, scheduling, training, conflict resolution and performance management
  • Excellent listening and communication skills
  • Excellent analytical, critical thinking and troubleshooting skills
  • Excellent organization and time management skills
  • Strong customer service, supervisory and sales skills
  • Knowledge and interest in skincare, natural beauty, and ethical business
  • Ability to work flexible hours including holidays, evenings, and weekends
Responsibilities
  • Recruiting and training team members
  • Developing management and staff on brand, product, and service
  • Exceeding sales targets and managing budgets
  • Creating a strong customer experience and operational excellence
  • Leading and coaching team members in their careers
  • Ensuring shop compliance and staff training
  • Managing stock, inventory, and merchandising
  • Scheduling and managing staff time and attendance

Lush produces and sells handmade cosmetics, including skincare, haircare, and bath products. Their products are designed to be effective while also being environmentally friendly, with a focus on ethical sourcing and cruelty-free practices. Lush offers unique items like "The Greeench Deodorant" and "Unicorn Horn Bubble Bar," and is known for its "naked" products that come without packaging to reduce plastic waste. Unlike many competitors, Lush emphasizes direct-to-consumer sales through its website and physical stores, and actively engages with customers through community activities and campaigns. The company's goal is to provide high-quality, natural beauty products while promoting sustainability and ethical practices.

Company Stage

N/A

Total Funding

N/A

Headquarters

Vancouver, Canada

Founded

1994

Simplify Jobs

Simplify's Take

What believers are saying

  • Collaborations with popular brands like Mattel and Nintendo can attract new customer segments and boost brand visibility.
  • Lush's active role in advocating for animal testing bans and environmental sustainability enhances its reputation and aligns with growing consumer demand for ethical products.
  • Partnerships with platforms like DoorDash expand Lush's reach and offer customers greater convenience, potentially increasing sales.

What critics are saying

  • The competitive beauty market requires Lush to continuously innovate to maintain its unique position and avoid being overshadowed by larger brands.
  • Reliance on ethical and sustainable practices may limit sourcing options and increase production costs, impacting profitability.

What makes Lush Cosmetics unique

  • Lush stands out in the beauty industry with its handmade, ethically sourced, and environmentally sustainable products, unlike many competitors who rely on mass production and synthetic ingredients.
  • The company's 'naked' product line, which eliminates packaging, showcases its commitment to reducing plastic waste, a unique selling point in the market.
  • Lush's direct-to-consumer model, combined with community engagement initiatives, fosters a loyal customer base that values ethical and sustainable practices.

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