We are

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets.

Our challenge

We are looking for a skilled and detail-oriented Business Analyst with extensive experience in Know Your Customer (KYC) processes to join our team. The successful candidate will play a key role in enhancing our KYC operations by analyzing business requirements, designing efficient processes, and ensuring compliance with regulatory standards. Candidate will collaborate with various teams to implement effective KYC solutions that mitigate risks and enhance customer onboarding experiences.

Additional Information* 

The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Pittsburgh, PA and Dallas, TX is $100k - $110k/year & benefits (see below).

The Role

Responsibilities:

• Evaluate and analyze current KYC processes and procedures to identify areas for improvement and efficiency.

• Develop and document business requirements, use cases, and functional specifications for KYC initiatives.

• Collaborate with compliance and risk management teams to ensure KYC processes align with regulatory requirements.

• Act as a liaison between business units, IT, and compliance teams to gather and clarify KYC requirements.

• Facilitate workshops, meetings, and presentations to communicate findings and gather feedback from stakeholders.

• Provide regular updates and reports on KYC project status and performance metrics to senior management.

• Analyze customer data to identify trends and patterns related to KYC compliance and risk assessment.

• Create and maintain dashboards and reports to track KYC performance metrics and monitor compliance levels.

• Ensure data integrity and accuracy in KYC systems and reporting tools.

• Identify and recommend solutions to enhance KYC processes and technologies, including automation opportunities.

• Stay abreast of industry trends and regulatory changes impacting KYC practices and compliance.

• Collaborate with cross-functional teams to implement new systems and technologies supporting KYC operations.

Requirements:

You are:

• Bachelor’s degree in Business Administration, Finance, Information Technology, or a related field.

• Experience as a Business Analyst, with a focus on KYC, AML (Anti-Money Laundering), or compliance.

• Strong understanding of KYC regulations and best practices in the financial services industry.

• Experience with data analysis tools (e.g., SQL, Excel, BI tools) and KYC software solutions.

• Excellent analytical, problem-solving, and organizational skills.

• Strong communication and interpersonal skills, with the ability to engage stakeholders effectively.

It would be great if you also had:

• Experience with project management methodologies (e.g., Agile, Waterfall).

• Familiarity with regulatory frameworks and compliance standards (e.g., FATF, FinCEN).

• Certifications related to KYC or compliance (e.g., CAMS, CCEP) are a plus.

• Knowledge of programming or data manipulation languages (e.g., Python, R) is advantageous.

We can offer you:

• A highly competitive compensation and benefits package

• A multinational organization with 58 offices in 21 countries and the possibility to work abroad

• Laptop and a mobile phone

• 10 days of paid annual leave (plus sick leave and national holidays)

• Maternity & Paternity leave plans

• A comprehensive insurance plan including: medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region)

• Retirement savings plans

• A higher education certification policy

• Commuter benefits (varies by region)

• Extensive training opportunities, focused on skills, substantive knowledge, and personal development.

• On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses 

• Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups

• Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms

• A flat and approachable organization

• A truly diverse, fun-loving and global work culture

S​YNECHRON’S DIVERSITY & INCLUSION STATEMENT
 

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

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