RN Nurse Manager

Bayada rolls out New AI model to prevent falls, reduce hospitalizations. Bayada Home Health Care has recently rolled out an AI model to prevent falls and reduce hospitalizations among its personal care clients. Called the Enhanced Quality of Care Model (EQoC), the model assesses clients' risk levels and enables Bayada to make faster interventions, improving outcomes and setting the stage for more successful negotiations with payers. "By having that real-time information, we're able to be predictive instead of just reactive," Matthew Kroll, Bayada's practice president, personal care services, told Home Health Care News. "To paint a picture, we've always had fantastic caregivers who would call us and say, 'Something's wrong with Mrs. Smith today. I'm just not sure what's going on.' Then our nurse would talk to Mrs. Smith or the family, etc. We're not reliant on that phone call; now we can actually see in the data what's happening." When Bayada first moved from paper to electronic documentation, the company realized it had a treasure trove of unused information from its nurses and caregivers in its practice management system. On top of this, Bayada had data from another system used to document incidents, such as falls. "Anytime a client falls, anytime a client's hospitalized, anytime anything bad happens, we document that in an incident report," Kroll said. "We said, what if we took those two data sets and we combined them." Bayada provides home health, home care, hospice and behavioral health care services in 23 states. The company also has international locations, operating in Germany, India, Ireland, New Zealand and South Korea. Bayada has about 32,000 employees nationwide. On Thursday, the nonprofit announced its next CEO: the former president of Carelon Health, Bryony Winn. The company zeroed in on fall risks because they are the biggest predictor of hospitalizations among people over 65. While falls are a priority for Bayada, Kroll explained that EQoC has over 40 detection points. The decision to combine the two data sets was the beginning stages of Bayada's model EQoC. "We looked at all the patients who had adverse events like hospitalizations or falls with major injury, and we looked at all of the care documentation," Kroll said. "Could we find any patterns in the documentation that might signal to us that a fall is coming... so we did that analysis, using large language models. We found, essentially, it wasn't any one thing. It was a combination of things that were changing a client's risk for an adverse event." Bayada took all of this information and began scoring all of their clients on a risk profile - high, medium or low risk. "Our home health aides document information every day," Kroll said. "Did they give the client a bath? Did they support them with meals? Our schedulers are putting information in. All of that is going into a large language model that updates a risk dashboard every single day based on what's happening. If a client's risk changes, our nurse reaches out to them, sometimes in person, sometimes over the phone, and will offer different interventions." These interventions include physical therapy, additional care hours, home health services and prescription management, among other services. When implementing this model, Bayada decided to focus on its personal care segment because these clients typically receive care for a longer period. Kroll noted that instead of serving clients for 30 to 60 days, some individuals have received care from the company for years. "We wanted to focus on [if we] could see risk coming with this particular population, which generally is a population that we have the least amount of data on, and the least amount of tools have been built specifically for this population," Kroll said. "That's why we wanted to go out and build our own tool here. We're just now starting to see others come into this space, but much more effort and energy [have] been put [into] the home health and hospice environments." Eventually, the principles behind Bayada's fall prediction model can be extrapolated to the rest of the organization's offerings, Mike Johnson, chief researcher of home care innovation at Bayada, said on a recent episode of HHCN's podcast. Data demonstrating the benefits of this model can then be leveraged in payer negotiations. "When you talk to Medicaid payers who are... under a ton of stress, if we can show them a way that we can be proactive and reduce readmissions or admissions, not just readmissions, that's a conversation that they're interested in," Johnson said. Bayada is not the only provider leveraging AI predictions to improve outcomes. Team Select Home Care recently launched a predictive analytics platform specifically for its pediatric respiratory patients. While the platform is still early in its deployment, the organization has already seen a "significant reduction" in hospitalizations.

Bayada names first CEO outside the founding Baiada family. Bayada Home Health Care appointed a new chief executive officer this week, the company said in a press release. Bryony Winn will be the first CEO outside of the founding Baiada family to run the home health, personal home care and hospice service. She will join the company on March 2, 2026. Winn wrote in a LinkedIn post that she's never come across a company more aligned with her worldview than Bayada. "The more I learned about its values, philosophy, history, people, and the extraordinary impact it has on health - across the country and around the world - the more I knew it was the right place for me," she said. "I'm truly honored to be joining Bayada as its next CEO." Why it matters. Bayada has been serving patients for 50 years across the U.S., India, Ireland, New Zealand and South Korea. It has been a family-run company since its founding, providing a full range of personalized nursing, rehabilitative, therapeutic, hospice and personal care services. "When we began the search for our next CEO, we wanted a leader who would help shape the next 100 years of Bayada - someone who truly gets what makes Bayada special, with a passion for making the health system work better and a track record of doing so," Mark Baiada, the founder and chairman of Bayada, said in a statement. "Bryony is that leader." What to know. David Baiada, who has served as CEO for eight years, will join Bayada's Board of Directors and serve as a senior adviser to Winn. In the announcement, he said it is an honor to serve as CEO of Bayada, adding that "it's the best job in health care, and [Winn] is the right person for it." In a statement to Newsweek, David Baiada said stepping down as CEO was not a quick or easy decision, but a deliberate one. "When Bayada became a nonprofit, we made a promise to protect our mission, preserve our values, and ensure this organization thrives for the next 100 years," he said. "As I reflected on our long-term future, it became clear that continuing that promise required planning a thoughtful leadership transition. Choosing to pass the role to the first non-family CEO is a natural extension of that commitment and a step that positions Bayada for its next chapter." Bayada has been ranked as one of the greatest workplaces in health care, as well as one of the greatest workplaces for diversity, women and mental well-being. With the appointment of Winn as CEO, the company is helping build the pipeline for women to take on leadership positions in health care. In 2024, David Baiada spoke with Newsweek about how creating a flexible workplace helps retain employees, especially women. Bayada President and COO Heather Helle also told Newsweek that women's strong interpersonal skills make them an asset in the health care industry. Winn currently serves as the president of Carelon Health, an integrated health care service under Elevance Health, where she les more than 8.500 associates serving nearly 100 million Americans in all 50 states. She has worked under Elevance Health since June 2020, serving as a chief strategy officer and president of health solutions. Before Elevance, Winn was the senior vice president and chief strategy and innovation officer at Blue Cross Blue Shield North Carolina and a partner at McKinsey. She has also held positions on several boards, including Mosaic Health, United Women's Healthcare and Apree Health. "Leading an organization like BAYADA is the opportunity of a lifetime," Winn said in a statement. "It's a special organization that makes a real, tangible impact on people and health worldwide. I can't wait to get started." What people are saying. Teresa Carroll, the chair of the Bayada Board Succession Committee, said in a statement: "Throughout this search, we saw strong interest from a significant number of highly qualified candidates. Repeatedly, we heard from candidates that Bayada is special, a caregiving organization like no other. With Bryony's leadership, we're ready to build on that." David Baiada said in a statement to Newsweek: From the outset, we were looking for someone who combined deep leadership expertise and a strong track record of results with a genuine commitment to Bayada's values. Bryony quickly stood out. She understands that health is deeply personal and that caregiving is a profound responsibility. Her strategic mind, people-first leadership style, and alignment with The Bayada Way made her the clear choice. I'm confident she will help us continue to grow with integrity while staying true to who we are. UPDATED on 11/21/2025 at 12:55 p.m.: This story was updated with a comment from outgoing Bayda CEO David Baiada. Have an announcement or news to share? Contact the Newsweek Health Care team at [email protected]. Add Newsweek as a preferred source on Google to see more of our trusted coverage when you search.