Operational Support Technical Lead

What Application Development & Maintenance contributes to Cardinal Health

Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value.

Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications.

Cardinal Health is looking for a highly qualified Tech Lead/Senior Engineer for a next generation e-Commerce platform. This role will be highly involved in migrations to the new platform and responsible for Operations/Run support. The ideal candidate should have Operational Support experience and in-depth knowledge of e-Commerce platforms, infrastructure, and integrations.

Responsibilities

• Play a key role in supporting eCommerce Solutions, focusing on pharmaceutical platforms run and operational support.
• Lead and participate in high-impact incident resolution using logs and anomaly detection tools (Splunk, Dynatrace), root cause analysis, change and release management.
• Establish oneself as SME and provide functional and technical leadership to a team that consists of onshore/offshore resources, including both contractors and FTE’s.
• Be a key partner with business customers and product owners, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications.
• Understand business and technical requirements from various stakeholders.
• Ensure leadership for system outages, problem resolution, root cause analysis, change and release management.
• Engage with other teams in release planning and testing requirements.
• Lead the e-commerce team, delegate tasks effectively, and create a collaborative work environment.
• Demonstrate ability to communicate written and graphically with various audiences including upper level leadership.
• Coach/guide/mentor teams by driving good engineering practices.
• Ensure adherence to design control and engineering best practices for development and configuration of software systems.

Qualifications

• 8-12 years of experience total with at least 3+ years as a lead developer/tech lead, preferred.
• Bachelor's degree in related field, or equivalent work experience, preferred.
• Experience using technologies such as Java Spring Framework, Spring Boot, Hibernate, Node.js, NoSQL and SQL databases, SQS, Angular, React and RESTful APIs in an event driven microservice architecture.
• Experience with SAP, Boomi, Kafka integration or similar technology.
• Hands-on experience with computing technologies like GCP or AWS (Amazon Web Services).
• Proven experience working with all layers of application development.
• Experience with HCL Commerce, Coveo Search/Any search engine, Adobe Experience cloud is preferred.
• Must have experience in doing code reviews, writing unit test cases, and working closely with all stakeholders involved in product engineering.
• Experience with build & deploy CI/CD pipelines using GITHUB, Jenkins, or Concourse including security scans (like Veracode) and code coverage tooling (like SonarQube).
• Experience in Agile (Scrum) project methodologies.
• ITIL certification a plus.
• Exposure to pharmaceutical domain is a plus.

What is expected of you and others at this level

• Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects
• Participates in the development of policies and procedures to achieve specific goals
• Recommends new practices, processes, metrics, or models
• Works on or may lead complex projects of large scope
• Projects may have significant and long-term impact
• Provides solutions which may set precedent
• Independently determines method for completion of new projects
• Receives guidance on overall project objectives
• Acts as a mentor to less experienced colleagues

Anticipated salary range:$121,600 - $173,700

Bonus eligible:Yes

Benefits:Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Application window anticipated to close:10/13/2025 *if interested in opportunity, please submit application as soon as possible.

The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

#LI-Remote

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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