Director of Financial Aid

Overview

Are you passionate about helping students achieve their educational goals? Are you a strategic leader who can build and inspire a high-performing team? We're looking for a Director of Financial Aid to be the heart of our mission to make college accessible for all.

In this role, you'll be the ultimate guide for our financial aid department. You'll lead your team in advising students and families on their financial options, ensuring a smooth and supportive journey. Your deep expertise in Title IV guidelines will be critical as you develop and implement processes that keep us compliant and efficient. If you're a detail-oriented, compassionate, and collaborative leader who thrives in a fast-paced environment, you'll be the perfect fit for this role.

What We Offer:

• $80K- $100K per year
• Weekends OFF
• Paid Training
• Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family, offered at UTI and Concorde campuses
• Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible, Holiday)
• Retirement Matching: 50% match on the first 6% of your contributions after 90 days
• Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby
• Competitive Insurance: Health, vision, and dental coverage for you and your dependents
• Pet Insurance: Competitive coverage for your furry family members through ASPCA
• Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment

Responsibilities

Key Responsibilities

Team Leadership & Development: Lead, manage, and mentor the financial aid staff, building a positive, student-focused team. Hire, train, and develop your team to achieve high performance, recognizing their contributions and celebrating their successes.

Operational Management: Oversee all campus financial aid operations. You'll ensure compliance with federal, state, and institutional regulations, and continuously improve processes for efficiency, accuracy, and student satisfaction.

Student & Family Support: Serve as a subject matter expert, guiding students and their families through the financial aid process, including grants, loans, scholarships, and work-study. Promote financial literacy and provide support throughout the student journey.

Strategic Collaboration: Collaborate with other key departments like Admissions, Student Services, and the Registrar to effectively support students and business goals. Use key metrics to identify trends, evaluate initiatives, and develop creative solutions to complex problems.

Compliance & Integrity: Drive a culture of integrity and accountability. Ensure seamless and compliant financial aid administration by optimizing delivery mechanisms and ensuring adherence to internal policies and external regulations.

Qualifications

Education: Bachelor's degree in finance, accounting, business, or a related field required; Master's degree preferred.

Experience: Ten years of relevant experience in a post-secondary institution, with at least five years in a supervisory role. Experience with Title IV proprietary education is a must, and five years of experience in Title IV administration is strongly preferred.

Compliance: Must not be in default on any Federal Student Loans.

Leadership & Management: Proven ability to lead and manage a team through change, continuous process improvement, and conflict resolution.

Financial Aid Expertise: Deep knowledge of federal and state funding programs (e.g., Veterans Affairs, loans, grants, and scholarships) and proficiency with financial aid management software and systems.

Problem-Solving & Communication: Exceptional skills in active listening, problem-solving, and decision-making, with the ability to analyze complex information and communicate effectively with all stakeholders.

About Us

It’s all about reputation. 60 years of experience, trusted by 35+ industry-leading brands, 16 campuses, and 16 technical programs.  But it’s not all about the numbers. Here at Universal Technical Institute and its family of schools, we care about YOU. We care about making a change in the lives of our employees and our students. We’re on a mission to expand our reach and increase our impact, one life at a time, and that starts with yours...Come and be a part of our legacy!

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