#communityhealth #healthcare
About Us:
Cityblock Health is the first tech-driven provider for communities with complex needs—bringing better care to where it’s needed most, block by block. Founded in 2017 on the premise that “health is local” and based in Brooklyn, we are backed by Alphabet’s Sidewalk Labs along with some of the top healthcare investors in the country.
Our mission is to improve the health of underserved communities. Importantly, our solutions are designed specifically for Medicaid and lower-income Medicare beneficiaries, and we meet our members where they are, bringing care into the home and neighborhoods through our community-based care teams and Virtual Care offerings.
In close collaboration with community-based organizations, local providers, and leading health plans, we are reorganizing the health system to focus on what matters to our members. Equipped with world-class, custom care delivery technology, we deliver personalized primary care, behavioral health, and social services to deliver a radically better experience of care for every member and community we serve.
Over the next year, we’ll grow quickly to bring better care to many more members and their communities. To do this, we need people who, like us, believe that everyone should have good care for what matters to them, in their community.
Our work is grounded in a belief in the power of a diverse community. To close gaps in care and advance equity in the communities we serve, we have to start with making our own team diverse and inclusive. Our ways of working are characterized by creativity, collaboration, and mutual learning that comes from bringing together a community from diverse backgrounds and perspectives. We strive to ensure that every person on the Cityblock team, and every Cityblock member, feels supported and included as a part of our community.
Our Values:
- Aim for Understanding
- Be All In
- Bring Your Whole Self
- Lean Into Discomfort
- Put Members First
About our Team:
We employ a field-based, home-based care model and are committed to meeting members where they are--in their homes, in their community, and in our Hubs. You will go above and beyond to connect with Cityblock members in a non-judgmental, respectful and empathic manner, to meet their needs, and to provide feedback to the system as a whole as we strive to do better every day.
About the Role:
The Cityblock Behavioral Health Team supports integrated primary and acute medical care, behavioral health (BH) and social care, advancing equity in access and outcome. By working with members, the multidisciplinary team, and external partners, we proactively work to ensure all our members receive the best care possible. As the Medical Director, Psychiatry and Behavioral Health, you will
- Work in a radically different model of healthcare
- Be accountable for the health outcomes of members with high behavioral health needs
- Operationalize an intensive care management model in alignment with national behavioral health initiatives - leveraging AI/data metrics to ensure appropriate care is provided to our highest risk member cluster in coordination with other team members (BHS, medical providers, CHP)
- Champion SMI initiatives regarding best practices of antipsychotic administration, in particular long-acting injectables and clozapine clinical workflows, as well as SUD initiatives, including on Medication Assisted Treatment, Sublocade, Contingency Management and Detox @ Home
- Spearhead BH transitions of care processes for the market, delivering on metrics such as the 7 day follow up after hospitalization for mental illness
- Be available for all appropriate psychiatric escalations in the market, including crisis intervention and risk assessment/management as indicated
- Direct clinical supervision and oversight of Psychiatric NPs, including managerial oversight (e.g. performance reviews, monitoring dashboard performance)
- Provide clinical support to Behavioral Health Specialists and Community Health Partners who will be providing short term therapy and leading members through their Member Action Plans (MAPs), respectively.
- Work with clinical and operational leadership to measure and continuously improve the quality of behavioral health care provided to Cityblock members
- Leverage Cityblock’s data and operations teams to understand potential drivers of utilization, with particular focus on antipsychotic medication stewardship.
- Interface with partner PCPs, specialists, hospitals, and community based organizations to promote an understanding of Cityblock’s model, facilitate collaboration, and promote effective patient co-management, in collaboration with the Manager of Behavioral Health & Wellness.
- Provide direct clinical care and medication management to a panel of members, with an emphasis on primary behavioral health and substance use disorder diagnosis and treatment
- Provide a necessary bridge to ongoing behavioral health services in the community
- Cross cover other Cityblock markets in your division
- Utilize our custom-built care facilitation platform, Commons, and the market’s EMR to collect data, document member interactions in the field, organize information, track tasks, and communicate with your team, members, and community resources
Requirements for the Role:
- You are a Board-Certified Psychiatrist licensed to practice with an unrestricted license to practice in the state(s) in which you are employed with Cityblock
- Demonstrate team skills, interest in system and quality improvement
- Experience collaborating with advanced practice practitioners
- Work 28 clinical hours and 12 administrative hours per week
- Participate in the Cityblock on-call schedule. Your work may take you outside of normal business hours as urgent member needs arise.
What We’d Like From You:
- A resume and/or LinkedIn profile
- A short cover letter, please!
Cityblock values diversity as a core tenet of the work we do and the populations we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.
-
We do not accept unsolicited resumes from outside recruiters/placement agencies. Cityblock will not pay fees associated with resumes presented through unsolicited means.
Medical Clearance (for Member-Facing Roles):
You must complete Cityblock’s medical clearance requirements, which include, but may not be limited to, evidence of immunity to MMR, Hepatitis B, Varicella, and a TB screen, or have an approved medical or religious accommodation that precludes you from being vaccinated against these diseases.
Covid 19 Update - Please Read:
Cityblock requires those hired into this position to provide proof that they have received the COVID-19 vaccine. Any individuals subject to this requirement may submit for consideration a request to be exempted from the requirement (based on a valid religious or medical reason) on forms to be provided by Cityblock. Such requests will be subject to review and approval by the Company, and exemptions will be granted only if the Company can provide a reasonable accommodation in relation to the requested exemption. Note that approvals for reasonable accommodations are reviewed and approved on a case-by-case basis and availability of a reasonable accommodation is not guaranteed. This vaccination requirement is based, in part, on recently established government requirements. The requirement is also based on the safety and effectiveness of the vaccine in protecting against COVID-19, and our shared responsibility for the health and safety of members, colleagues, and community.
The COVID-19 pandemic has severely impacted the health and lives of people around the world, including the vulnerable populations Cityblock serves. As a healthcare provider, Cityblock holds ourselves to the highest standards when promoting the health and safety of those who we serve. Given that the COVID-19 vaccines are one of the most powerful tools to fight this disease and save lives, Cityblock is implementing a COVID-19 booster mandate for Washington, D.C. employees under the guidance of local/state mandates.
