Full-Time

Claims Support Associate

Posted on 5/27/2025

Auto-Owners Insurance

Auto-Owners Insurance

1,001-5,000 employees

Insurance provider for life and property

No salary listed

No H1B Sponsorship

East Lansing, MI, USA

Hybrid

Initial training is in-person, and after that, there is flexibility for work-from-home as defined by the leadership team.

Category
Clerical & Data Entry (1)
Required Skills
Word/Pages/Docs
Requirements
  • Must type a minimum of 40 words per minute
  • Type forms, reports, using Microsoft Word and memos as directed
  • Operate standard office equipment like fax machines and photocopiers
  • Answer telephone calls and transfer them to proper personnel as needed
  • Maintain files and reports
Responsibilities
  • Pick up, sort, and deliver internal department mail
  • Assists with other duties within the department or elsewhere upon request
Desired Qualifications
  • High school education or its equivalent is preferred
  • Experience with Microsoft Outlook is preferred
  • Above average communication skills (written and verbal)
Auto-Owners Insurance

Auto-Owners Insurance

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Auto-Owners Insurance provides a range of insurance products, including life, home, auto, and business insurance. The company operates through a network of local, independent agents who help customers find the right coverage for their needs. Their insurance products work by pooling premiums from policyholders to cover claims made by those who experience losses, ensuring that customers have financial protection in times of need. What sets Auto-Owners Insurance apart from its competitors is its strong emphasis on customer service and employee satisfaction, as evidenced by its consistent ranking as a Fortune 500 company and its certification as a Great Place To Work®. The company's goal is to provide reliable insurance solutions while fostering a supportive work environment for its associates.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Lansing, Michigan

Founded

1916

Simplify Jobs

Simplify's Take

What believers are saying

  • Partnerships with Carpe Data and Agency Revolution improve underwriting and marketing processes.
  • Sale of property to Alterra optimizes real estate assets, focusing on core operations.
  • Strong customer service reputation provides a competitive advantage in the insurance market.

What critics are saying

  • Increased competition from Capital Insurance Group pressures Auto-Owners to enhance offerings.
  • Data integration challenges with Carpe Data may delay underwriting efficiency improvements.
  • Reliance on third-party services like Agency Revolution poses risks if performance falters.

What makes Auto-Owners Insurance unique

  • Auto-Owners excels in customer satisfaction, winning J.D. Power awards from 2008-2011.
  • Partnership with Carpe Data enhances underwriting efficiency using advanced data solutions.
  • Collaboration with Agency Revolution boosts digital transformation and agency support.

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Benefits

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Paid Sick Leave

Remote Work Options

Flexible Work Hours

Company News

OnFocus News
Apr 7th, 2025
Marshfield Insurance to Sponsor VIP and Family Tents at the 2025 Central Wisconsin State Fair

This year, Marshfield Insurance, in partnership with Auto-Owners Insurance, is proud to sponsor the VIP Tent in the grandstand and the Family Tent, enhancing the fair experience for attendees of all ages.

PR Newswire
Nov 13th, 2024
Capital Insurance Group Receives A (Excellent) Rating From Am Best

Strength of balance sheet, improved operating and underwriting performance, neutral business profile, enterprise risk management and sustained trend of profitability credited in ratings.MONTEREY, Calif., Nov. 13, 2024 /PRNewswire/ -- Capital Insurance Group® (CIG®) is pleased to share that its Financial Strength Rating (FSR) of A (Excellent) has been affirmed, for the fifth consecutive year, by AM Best, the credit rating agency for the insurance industry. In addition, its Long-Term Issuer Credit Rating (ICR) has been upgraded to a+ (Superior). Both FSR and Long-Term ICR ratings have a stable outlook, recognizing the significant emphasis CIG has placed on mitigating risks and improving stability and profitability over the past five years

ADVFN
Mar 7th, 2024
GWRE GuideWire Software Inc

Auto-Owners has received the J.D. Power and Associates award for the "Highest in Customer Satisfaction with the Auto Insurance Claims Experience," four years in a row, for 2008-2011.

KDOW
Nov 14th, 2023
Auto-Owners Partners with Carpe Data to Streamline the Underwriting Process

Auto-Owners Insurance, one of the leading property and casualty insurers in the U.S., has selected Carpe Data, an award-winning provider of small commercial data solutions, to enhance its underwriting workflow and revolutionize its approach to small business underwriting.

Bizjournals
Apr 24th, 2023
Alterra Real Estate Advisors purchases mixed-use building near Worthington for $3.1 million

Columbus-based Alterra Real Estate Advisors recently acquired the property at 1 E. Campus View Blvd. from Auto-Owners Insurance, which will remain a tenant in the building.

INACTIVE