A World-Changing Company
Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more.
The Role
We’re looking for a Sales Operations Analyst to support the continued growth of our US Government focused Sales team. In this role, you will build and run our Salesforce order processing workflows, while working directly with our Revenue Technology team to improve impact to insight while minimizing user confusion.
This role is an exciting opportunity to drive critical Sales processing to help scale the business. You’ll be collaborating with partners across US Government leadership, so to succeed you should have strong relationship building skills and enjoy being part of a multifaceted, team-oriented environment.
Our software has been used to stop terrorist charges, discover new medicines, gain an edge in global financial markets, and more. If these types of projects excite you, we’d love for you to join us!
Core Responsibilities
- Work directly with the SFDC (Salesforce.com) technical team to ensure improvements and updates bring together US Government requirements and are communicated to our sellers, including building requirements for new features and testing features/updates and advocating for the impact to sellers. Own SFDC access approval for all of USG, triage tickets for account/opportunity ownership changes.
- Project-manage multiple workflows and communicate analytical results, both written and verbally, owning content development for recurring reporting and meetings with members of other internal teams.
- Develop reports using database reporting tools, working to standardize input and output fields across different databases or data sources while defining and driving processes for maintaining data quality metrics.
- Run monthly pipeline reviews at a portfolio level and perform strategic data analysis, research, and data patterns as needed.
- Lead onboarding of new sellers with sales leadership.
What We Value
- Sales or Sales Operations experience within the US Government contracting space.
- Solid understanding of Sales organizations, Sales quotas, and CRM platforms (i.e. Salesforce.com).
- Experience with the development of formal sales/account plans.
- Experience in activities related to Sales Training.
- Customer-first mentality.
What We Require
- 3+ years of proven experience at a software company in a sales operations role.
- At least 1 year of experience working in the government contracting space.
- 2+ years of experience using Salesforce.
Life at Palantir
We want every Palantirian to achieve their best outcomes, that’s why we celebrate individuals’ strengths, skills, and interests, from your first interview to your longterm growth, rather than rely on traditional career ladders. Paying attention to the needs of our community enables us to optimize our opportunities to grow and helps ensure many pathways to success at Palantir. Promoting health and well-being across all areas of Palantirians’ lives is just one of the ways we’re investing in our community. Learn more at
Life at Palantir and note that our offerings may vary by region.
In keeping consistent with Palantir’s values and culture, we believe employees are “better together” and in-person work affords the opportunity for more creative outcomes. Therefore, we encourage employees to work from our offices to foster connectivity and innovation. Many teams do offer hybrid options (WFH a day or two a week), allowing our employees to strike the right trade-off for their personal productivity. Based on business need, there are a few roles that allow for “Remote” work on an exceptional basis. If you are applying for one of these roles, you must work from the state in which you are employed. If the positing is specified as Onsite, you are required to work from an office.
Palantir is committed to promoting a culture of diversity, equity, and inclusion and is proud to be an Equal Employment Opportunity and Affirmative Action employer. We believe that all Palantirians share the responsibility of upholding our commitment to these values and encourage candidates from a wide range of backgrounds, perspectives, and lived experiences to join us in solving the world’s hardest problems. Palantir does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Palantir is committed to working with and providing reasonable accommodations to qualified individuals with physical and mental disabilities. Please see the United States Department of Labor’s EEO poster, EEO poster supplement and Pay Transparency Notice for additional information.
Palantir is committed to making the job application process accessible to everyone. If you are living with a disability (visible or not visible) and need to request a reasonable accommodation for any part of the application or hiring process, please reach out and let us know how we can help. 
