Full-Time

Account Manager

Posted on 5/16/2024

BlackSky

BlackSky

201-500 employees

Provides real-time geospatial intelligence solutions

Data & Analytics
Hardware
AI & Machine Learning
Aerospace

Senior

United Kingdom

Required Skills
Communications
Requirements
  • Bachelor’s degree in a business or analytical field.
  • At least five years’ experience delivering geospatial or imagery products and services.
  • Experience in managing government and/or large commercial customers.
  • Nimble, adaptable and innovative.
  • Excellent oral and written communication skills; must be fluent in English.
  • A demonstrated record of partnering with teams across the organization and influencing to achieve business results across multiple teams who may have different goals.
Responsibilities
  • Manage customer relationships for government agencies in EMEA as well as commercial customers across a variety of industries around the region.
  • Coordinate with internal teams (such as Customer Success, Product Management and Product Operations) to ensure that BlackSky is meeting customer commitments, milestones and requirements.
  • Build strong relationships with customers, understand their goals and articulate how BlackSky can help them meet those goals.
  • Understand and communicate how BlackSky’s geospatial products and services drive customer value and goals.
  • Focus on customer satisfaction and renewals.
  • Meet revenue objectives, drive overall strategic direction and expand relationships within each account.
  • Identify key stakeholders and their business drivers.
  • Other job-related duties as assigned.

BlackSky offers real-time geospatial intelligence solutions through its BlackSky Spectra AI SaaS platform, leveraging a proprietary space and terrestrial sensor network to deliver insights and analytics to decision makers across various industries. The company's technology combines a satellite constellation with an AI software platform to provide real-time alerts, data, and information, trusted by U.S. and international government agencies, businesses, and organizations worldwide.

Company Stage

Grant

Total Funding

$414.4M

Headquarters

Herndon, Virginia

Founded

2013

Growth & Insights
Headcount

6 month growth

1%

1 year growth

0%

2 year growth

32%