About the Role:

We are seeking a Lead Site Reliability Engineer to help build a reliable web experience for our users. We believe that moving fast is our competitive advantage; that moving fast enables us to better serve our users. We also know that the faster we move, the more likely we are to break things.

You Will:

• Develop and Build software to help DevOps, ITOps & support teams.
• Independently drive SRE projects to completion by working closely with key stakeholders.
• Hands on coding skills with any one of the programming technologies, Java [Springboot] OR Kotlin 
• Evangelize SRE discipline, and practices across the organization to improve overall system performance and stability.
• Participate in platform Architecture discussions, and ensure that the non-functional requirements related to performance, stability, and monitoring are baked into the design
• Ability to influence engineers, and product owners in a matrixed organization through technical know-how and thought leadership 
• Actively seek and identify opportunities to improve the availability and performance of the system by applying the learnings from monitoring and observation.
• Handle emergency response either by being on-call or by reacting to symptoms according to monitoring and escalation when needed.
• Identify Service Level Indicators (SLIs), that will align the team to meet the availability and performance objectives.
• Perform and run blameless RCAs on incidents and outages aggressively looking for answers that will prevent incident reoccurrence.
• Use automation extensively to design, configure, manage, and monitor systems in support of our product development teams
• Design and implement SRE practices ensuring availability, scalability, and observability of production systems with a strong focus on excellent customer experience
• Standardize, and implement monitoring, logging, alerting, and SLO Reporting
• Manage Infrastructure through automation (Infrastructure as Code)
• Manage incidents and emergency response, track outages, ensure data integrity and engineer releases to promote safe, efficient and rapid deployments.

You Have:

• 10+ years of total experience in a technical environment as an engineer and manager
• Experience with service-oriented architectures and microservices at scale
• Strong proficiency with RDBMS databases (PostgreSQL, MySQL, SQL Server, etc.)
• Strong proficiency in SQL scripting
• Ability to use containers and orchestration frameworks (Kubernetes, Docker, Container registries etc.)
• Proficiency in Git or other VCS
• Proficiency developing in one or more languages such as Java, Kotlin, Python, and/or others
• Experience with configuring, customizing, and extending monitoring tools (Datadog, Prometheus, New Relic etc.)
• Excellent debugging and troubleshooting skills
• Strong technical competency, with a data-driven analytical approach towards solving complex challenges
• Have a systematic problem-solving approach, coupled with strong and effective communication skills and a sense of drive
• Nice-to-have: Experience with Terraform or other IAC tools such as Chef, Puppet or Ansible

Our Benefits (there are more but here are some highlights):

• Competitive salary & equity compensation for full-time roles
• Unlimited PTO, company holidays, and quarterly mental health days
• Comprehensive health benefits including medical, dental & vision, and parental leave
• Employee Stock Purchase Program (ESPP)
• Employee discounts on hims & hers & Apostrophe online products
• 401k benefits with employer matching contribution
• Offsite team retreats

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