Full-Time

Denials Analyst

Posted on 5/17/2025

Athena Health

Athena Health

5,001-10,000 employees

Cloud-based healthcare management solutions provider

No salary listed

Junior, Mid

Company Historically Provides H1B Sponsorship

Bangor, ME, USA

Category
Generalist Operations
Quality Control & Compliance
Operations & Logistics
Requirements
  • Bachelor’s degree preferred or 2-4 years of professional experience
  • Effective communication and business writing skills
  • Microsoft Office suite, basic computer skills including proficient typing and navigation
Responsibilities
  • Build and maintain expert subject matter knowledge of assigned processes in order to be a resource for clients and internal stakeholders
  • Ensure accurate entry of information into athenaNet and trading partner applications
  • Identify and surface workflow inconsistencies and communicate opportunities for innovation and process refinement

Athenahealth provides cloud-based services aimed at improving the efficiency and effectiveness of healthcare providers. Their offerings include electronic health records (EHR) systems that help clinicians manage patient information, revenue cycle management (RCM) software that streamlines billing and collections, and patient engagement tools that facilitate better communication and care. By integrating these services, Athenahealth supports healthcare providers in enhancing clinical outcomes, patient experiences, and financial performance. Unlike many competitors, Athenahealth operates on a subscription model, allowing clients to access their technology solutions while also offering support services to maximize benefits. Additionally, through their philanthropic initiative, athenaGives, they provide free EHR technology to clinics serving underserved communities, aiming to improve healthcare access for vulnerable populations.

Company Size

5,001-10,000

Company Stage

IPO

Headquarters

Watertown, Massachusetts

Founded

1997

Simplify Jobs

Simplify's Take

What believers are saying

  • AI integration reduces administrative burdens, enhancing clinician efficiency and work-life balance.
  • Partnership with Grail expands diagnostic capabilities, integrating advanced tools into healthcare management.
  • Presence at HIMSS25 showcases Athenahealth's commitment to innovation and industry collaboration.

What critics are saying

  • Increased competition in AI scribing may pressure Athenahealth to innovate and lower prices.
  • Reliance on third-party diagnostics like Grail's test may impact reputation if issues arise.
  • AI-related errors or biases in documentation tools could affect clinical outcomes.

What makes Athena Health unique

  • Athenahealth offers integrated EHR, RCM, and patient engagement solutions in one platform.
  • The company partners with AI leaders like Suki and Abridge for advanced documentation tools.
  • Athenahealth's philanthropic arm, athenaGives, provides free EHR technology to underserved clinics.

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Benefits

Health Insurance

Flexible Work Hours

Hybrid Work Options

Commuter Benefits

Professional Development Budget

Conference Attendance Budget

Employee Assistance Programs

Tuition Assistance

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

8%

2 year growth

8%
GenomeWeb
May 13th, 2025
Grail, Athenahealth Ink Deal to Facilitate Liquid Biopsy Test Ordering

NEW YORK - Grail said on Monday that it has partnered with Athenahealth to integrate ordering of Grail's Galleri multi-cancer early detection (MCED) test into the AthenaCoordinator Core laboratory ordering service software.

Hit Consultant
May 1st, 2025
Suki Ambient Ai Notes Now Generally Available To All Athenahealth Network Users

Suki Ambient AI Notes Now Generally Available to All athenahealth Network Users. by Fred Pennic 05/01/2025 Leave a Comment. Source: Suki AIWhat You Should Know: – Suki, a leader in AI technology for healthcare, announced the general availability of its ambient technology to all health systems within athenahealth’s network through athenahealth’s integrated Ambient Notes solution. This significant milestone expands a longstanding partnership of over seven years between Suki and athenahealth, a prominent provider of network-enabled software and services for healthcare organizations nationwide.– The general release follows a highly successful beta phase where clinicians utilized Suki’s ambient technology via Ambient Notes in over 60,000 patient encounters, demonstrating strong adoption and user engagement.Seamless Integration into Clinician WorkflowThis deepened technology integration means all athenahealth users now have the option to leverage Suki’s AI capabilities directly within their existing athenaOne mobile app workflow. This eliminates the need for separate applications and provides a more seamless user experience compared to the previous Suki Assistant offering available through the athenahealth Marketplace.The original Suki Assistant integration saw over 2,000 clinicians utilize the tool across more than 2 million clinical encounters, highlighting Suki’s established presence within the athenahealth ecosystem.Proven Benefits for CliniciansClinicians using Suki’s ambient technology report significant reductions in administrative burden and improvements in work-life balance.“In my primary care practice, I was used to spending 4-6 hours on my weekend completing documentation on top of a 50+ hour work week. Now using Suki’s ambient listening capabilities through Ambient Notes, I haven’t gone to the clinic on a single weekend and am close to 90-100 percent same-day note completion,” shared Dr

Cloud Notions
Mar 28th, 2025
Home-Based Healthcare: Customized Salesforce Field Service Solutions

Cloud Notions recently partnered with a leading home-based primary care provider to deploy Salesforce Field Service (Home Health), delivering a customized solution that streamlined appointment scheduling, optimized dispatching, and seamlessly integrated with Athena Health's EMR Appointment system.

Hit Consultant
Mar 26th, 2025
Physician Sentiment On The Rise, Ai Adoption Grows, But Challenges Remain

What You Should Know:– Physicians are expressing a more positive outlook on their profession compared to recent years, with increasing optimism about the role of AI in alleviating administrative burdens, according to athenahealth’s fourth annual Physician Sentiment Survey (PSS).– While concerns about the state of U.S. healthcare persist, the survey reveals a notable improvement in physicians’ day-to-day sentiment, and a decrease in the number contemplating leaving medicine.– The athenahealth Physician Sentiment Survey reveals a complex picture of physician sentiment. While there are positive trends in physician outlook and growing acceptance of AI’s potential to alleviate administrative burdens, significant challenges remain in U.S. healthcare. These challenges, including interoperability issues, financial concerns, and regulatory burdens, require continued attention and solutions to improve the physician experience and ensure high-quality patient care.Improved Outlook and AI OptimismThe athenahealth survey, conducted by The Harris Poll, found that two-thirds of respondents look forward to coming to work each day. Significantly, the proportion of physicians considering leaving the medical profession on a weekly basis has declined by 22% since last year.This year’s results also indicate a shift in physician perceptions of AI

PYMNTS
Mar 6th, 2025
Athenahealth Expands Ai Documentation Technology With Abridge Partnership

Athenahealth is partnering with Abridge to integrate the company’s enhanced note-taking technology into its platform for clinicians, as the market for ambient scribing is becoming more crowded. Abridge offers ambient note-taking, which is an artificial intelligence (AI)-powered technology that listens to a patient and doctor conversation and generates structured medical notes. After a review by the doctor, these notes are added directly to a patient’s electronic health record. The note-taking tool is also multilingual; it can record the patient-doctor conversation in one language and write it up in another language