Full-Time
Member Relationship Representative
Northland Area FCU
Member-owned credit union
Compensation Overview
$31.5k - $44.2k/yr
Tawas City, MI, USA
In Person
 Finance & Banking (1) |
|---|
- Must possess and maintain a valid driver's license.
- Previous credit union, financial institution, cash handling, customer service, sales, or related experience is preferred.
- Deliver outstanding service to credit union members.
- Handle daily financial transactions accurately.
- Meet member education and service goals.
- Promote a wide range of products that help members thrive.
- Previous credit union, financial institution, cash handling, customer service, sales, or related experience.
Northland Area FCU is a member-owned financial cooperative serving northern Michigan. The company offers checking, savings, loans, mortgages, cards, digital banking, and financial-support services. It serves individual members, households, local businesses, and community organizations. Its operating model centers on branch and digital service supported by lending, member service, operations, risk, and compliance. Teams work across member service, lending, mortgage, finance, compliance, technology, and administration. Projects depend on clear coordination between specialist teams, customer needs, and day-to-day operations. This structure supports consistent delivery across its products and services.
Company Size
N/A
Company Stage
N/A
Total Funding
N/A
Headquarters
Grayling, Michigan
Founded
N/A
Simplify's Take
What believers are saying
- Oscoda branch renovations finished August 2026, improving service experience and physical presence.
- Northland posted $1,000 Friends Together donations in June 2026, reinforcing community trust.
- August 2026 rates include 4.49% Flex-Ride and 5.45% mortgages, aiding loan growth.
What critics are saying
- Savings APY sits at 0.10%; online banks and bigger credit unions will siphon deposits.
- Forty-four thousand members across Northern Michigan creates geographic concentration if local employment weakens.
- A branch-heavy model and Oscoda remodeling raise fixed costs; margin compression threatens long-term profitability.
What makes Northland Area FCU unique
- Seventeen branches serve 44,000 members across 27 Northern Michigan counties, unusually dense local coverage.
- Northland runs visible community events like Northland Challenge, building member loyalty and local brand recall.
- August 30, 2026 loan pricing offers 4.99% vehicle APRs, competitive against regional lenders.
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Benefits
Incentive pay
annual bonuses
paid training
Company News
Northland Area Federal Credit Union recently announced the promotion of Lisa Abend to Mortgage Director.