Full-Time

Client Benefits Coordinator

Deadline 5/6/27
BrightSpring Health Services

BrightSpring Health Services

10,001+ employees

Home-based and community health services, pharmacy

Compensation Overview

$17/hr

Arlington, TX, USA

In Person

Category
Legal & Compliance (2)
,
Required Skills
Word/Pages/Docs
Excel/Numbers/Sheets
Requirements
  • Must have a High School diploma or GED equivalent
  • Two years of related office management or bookkeeping experience
  • Must be proficient with Microsoft Word and Excel
Responsibilities
  • Verifies prior to admission, the individual is eligible for Medicaid and has some type of active Medicaid based on referral packet.
  • Oversees completion of all Admission paperwork (found on Central Intake Shared Drive)
  • Completes Medicaid application ON THE DAY OF ADMISSION regardless of the current status to ensure Medicaid continues and is the correct coverage for the specific program.
  • Faxes application and maintains verification of transmission
  • Verifies prior to admission, if the individual is eligible for Social Security Benefits if current benefits received do not exceed maximum community SSI stipend. Completed application for SSI benefits if qualifies.
  • Prior to admission ensures that all the individual's resources are accounted for such as Burial Trust, ARC Trusts, life insurance
  • Responsible for entry of benefits and personal spending on Room and Board Agreements. Printing of room and food documents for signature.
  • Sends PAC form attaching copies of signed room and food documents to Central Intake
  • Responsible for ensuring all new admission paperwork is completed which includes: ALL ADMISSION DOCUMENTS listed on attached forms Submits documentation concerning Representative Payee to Client Trust Fund
  • Responsible for working with Client Trust Fund Coordinator at the Austin• Business Center to set up RFMS Account
  • Assure individuals who qualify are enrolled with right Medicare Part D provider
  • Completes PAC form for new admission and submits to Central Intake to include PAC required information as well as a copy of current IDRC and IPC as appropriate. One form can be used for submission of all documents.
  • NEW ADMISSIONS CENTRAL INTAKE
  • Enters admission information in required state systems
  • Enters admission information into Interactant
  • Enters correct Level of Need into Interactant
  • Ensures Purpose Code 2 entered by Local Authority matches Interactant
  • Enters Service Authorization and Level of Need begin and end dates are entered into Interactant
  • Completion of Room and Board Templates for any shared household expenses Enters Applied Income and Room and Board into Interactant as monthly reoccurring charge
  • Completes initial admission entry into Task Master Pro
  • NEW ADMISSIONS AUSTIN BUSINESS CENTER
  • Ensures all daily revenue drops correctly and new admission information matches reported census in Revenue Workbook
  • Opens and Assigns RFMS account numbers for benefit direct deposits
  • On-Going Verification OPERATIONS
  • Checks and Responds to Quickbase assignments concerning issues with Medicaid Eligibility or Service Authorization issues
  • Completes Medicaid Redetermination for each individual annually or as needed
  • Files Medicaid Appeals when required within 30-day time frame of decisions
  • Notifies Medicaid or Social Security of any changes in benefits and wages Completes Redetermination for Food Stamps as required
  • Updates Room and Board Templates with changes in food stamps or benefits, prints for signatures. Completes PAC form for submission of all annual and revised Room and Board Agreements to Central Intake
  • Ensures that all individuals remain eligible for all benefits at all times while they are receiving services
  • Ensures all annual IDRCs and IPCs are completed and submitted timely along with PAC form to Central Intake.
  • Communicates to Business Manager all CHANGES to LON based on submitted/approved IDRCs • Reviews Quickbase for utilization issues requiring IPC revisions in the waiver. Ensures needed revisions are completed timely and prepares PAC forms for submission of all revisions to Central Intake.
  • Reviews RFMS K-2 report in Quickbase to ensure resources are within Medicaid Limits and ensures planned spending occurs timely (before end of the month)• Notifies Social Security Administration of any ongoing/future income changes• Assure any lump sums are entitled to that person and spent down accordingly• Completes annual SSA Income report• Monitor, Request, and Assure Room & Board is received for non-payee individuals to include completion of monthly invoices for self-pay and CLIAB in those cases where EduCare is not the Representative Payee.
  • Change Medicaid providers to assure physician needs are covered under the right group for that area/main PCP.
  • ONGOING VERIFICATION CENTRAL INTAKE
  • Runs monthly MESAV by the 4th day of the month
  • Uploads information on any ineligibility reports to Quickbase
  • Uploads Utilization report to Quickbase Uploads 2-K report to Quickbase
  • Uploads Unbillable Report issues monthly into Quickbase
  • To identify:• Expired Medicaid• Expiring IDRCs• Expiring IPCs IPC revision needs Client Holds.• Spend Down needso Create Quickbase record for all issues foundo Sent to Business()ffice Managers/Client Benefit Coordinators for correctiono Enters ALL on going service authorizations into the State Systems, reviewing to ensure basic services are present on all planso Enters ALL on going service authorizations into Interactanto Ensures all Data Entry processes to completion in state systemso Enters ALL changes for Room and Food Agreements into Interactant• Notifies operations of all inaction with regards to 2K report prior to end of month Updates all Applied Income or Room and Board charge changes in interactant as reoccurring charge• ONGOING VERIFICATION AUSTIN BUSINESS CENTERo Completes and sends to Central Intake Unbillable Reports for those items that cannot be entered into CARE when billing is complete for upload into Quickbase. Sends monthly Denial Reports to operations for any billing denied by the state (could be entered, but did not pay) on a weekly basis with information from the previous week to Central Intake for upload into Quickbaseo Completes utilization report from Interactant by the 5th business day of the month and sends to Central Intake for upload into Quickbase showing:Overutilization of servicesUnderutilization of servicesRequirement for immediate plan revisionso Runs 2K report after care cost withdrawals (first business day after the 1 1 th) and sends to Central Intake for upload to Quickbase Uploads monthly reported Revenue into AR systemo Bills electronically or manually all authorized services providedo Completes all 4116s for adaptive aids/dental/minor home modification billing and submits to state for payment authorization.o Runs monthly report by procedure code Self Pay and CLIAB from Interactant to complete Cost Care transfers.
Desired Qualifications
  • Human Resources experience preferred
BrightSpring Health Services

BrightSpring Health Services

View

BrightSpring Health Services provides home and community-based health care through two main operations: Pharmacy and Provider. In Pharmacy, it offers services for patients with complex and chronic conditions, including specialty, infusion, and community pharmacy solutions. In Provider, it delivers home health, behavioral health, hospice care, and services for intellectual and developmental disabilities. The company uses an integrated care model that connects pharmacy services with in-home care across its network to support patients, families, and managed care organizations. Revenue comes from reimbursed services paid by Medicare, Medicaid, and private insurers. Its goal is to coordinate ongoing, in-home and community-based care across a continuum—from pharmacy support to direct care—ensuring coordinated, patient-centered services for individuals with complex or chronic needs.

Company Size

10,001+

Company Stage

Post IPO Equity

Headquarters

Louisville, Kentucky

Founded

1974

Simplify Jobs

Simplify's Take

What believers are saying

  • Q1 2026 revenue hit $3.61B, up 26%, raising full-year guidance to $14.98B.
  • Amedisys and LHC acquisitions add 107 locations, contributing $30M EBITDA in 2026.
  • Sevita sale yields $811M cash for debt reduction and $2B M&A through 2028.

What critics are saying

  • Money Message ransomware stole 2M records including SSNs in March 2023 breach.
  • DOJ fined ResCare in October 2019 for fake Medicaid revaluations from 2009-2014.
  • Pomerantz investigates securities fraud by BrightSpring officers as of 2026.

What makes BrightSpring Health Services unique

  • BrightSpring integrates specialty pharmacy with home health for complex chronic care patients.
  • PharMerica dispenses 40 million prescriptions annually to 4 million patients.
  • Provider services target intellectual disabilities via home-based behavioral health.

Help us improve and share your feedback! Did you find this helpful?

Your Connections

People at BrightSpring Health Services who can refer or advise you

Benefits

Flexible Work Hours

Company News

Yahoo Finance
Apr 10th, 2026
BrightSpring Health shares jump 5.2% on 15-20% EBITDA growth targets and AI efficiency plans

BrightSpring Health Services announced the resignation of Robert Barnes as President of ResCare Community Living on 30 March 2026, stating it was not due to any disagreement over operations or policies. The company's shares rose 5.2% following upbeat analyst reports from its investor day. Management unveiled ambitious long-term organic EBITDA growth targets of 15% to 20% annually through 2028, alongside AI-driven efficiency plans for its home and community-based care platform. The narrative projects $16.8 billion in revenue and $361.8 million in earnings by 2028, requiring 10.1% yearly revenue growth. Investors remain focused on whether BrightSpring can balance acquisition-driven expansion and technology investment whilst managing its substantial debt load and regulatory exposure.

Yahoo Finance
Mar 30th, 2026
BrightSpring Health Services stock surges 43% in 6 months, but low ROIC raises concerns

BrightSpring Health Services has seen its stock price surge 43.1% over the past six months to $42.32 per share, driven by strong quarterly results. The healthcare services company, founded in 1974, offers home health care, hospice, neuro-rehabilitation and pharmacy services. BrightSpring's revenue grew at an 18.3% compound annual growth rate over the past five years, outpacing the healthcare sector average. Analysts forecast 15% revenue growth over the next 12 months, though this represents a deceleration from its recent 20.9% annual rate. However, the company's five-year average return on invested capital of 4.9% falls below the typical cost of capital for healthcare firms, suggesting historically mediocre capital efficiency. The stock currently trades at 27.7× forward price-to-earnings ratio.

Yahoo Finance
Mar 25th, 2026
BrightSpring trades at 24.5x forward P/E despite $600M revenue headwinds

BrightSpring Health Services has raised questions about its valuation after trading at 24.5 times forward earnings following strong 2025 performance. The company reported fourth-quarter revenue of $3.55 billion, up 29.3% year-over-year, with adjusted EBITDA rising 40.7% to $184 million. For 2026, management guided revenue between $14.45 billion and $15 billion, representing 11.9% to 16.2% growth, whilst adjusted EBITDA is expected to grow faster at 23% to 28%, indicating margin expansion. However, the company faces approximately $600 million in revenue headwinds from Inflation Reduction Act impacts and brand-to-generic conversions. The valuation hinges on whether BrightSpring can deliver sequential profitability improvements throughout the year despite policy and product-mix pressures affecting headline revenue growth.

Yahoo Finance
Mar 24th, 2026
BrightSpring tops Q4 senior health earnings as Chemed's $639M revenue disappoints

BrightSpring Health Services led senior health stocks in Q4 earnings, reporting revenues of $3.55 billion, up 16.3% year on year and beating analyst expectations by 5%. The company delivered strong full-year EBITDA guidance. In contrast, Chemed posted the weakest performance, with revenues of $639.3 million falling 3% short of expectations. The company missed both revenue and full-year EPS guidance estimates, sending shares down 19.2% to $377.07. The seven senior health, home health and hospice stocks tracked reported slower Q4 results overall, with revenues beating consensus estimates by just 1.1%. Share prices have declined an average of 9.6% since earnings releases. The sector faces headwinds from labour shortages and wage inflation whilst benefiting from an ageing population and growing preference for in-home care.

Yahoo Finance
Mar 19th, 2026
BrightSpring projects sub-2x leverage in 2026, unveils $2B M&A firepower and integrated care strategy

BrightSpring Health Services outlined its growth strategy at an investor day, highlighting a shift towards core home-and-community clinical services. The company's planned community-living divestiture will close soon to boost cash flow and support integrated care initiatives. BrightSpring reported significant deleveraging from approximately 4.5x post-IPO to 2.99x (2.6x pro forma), with leverage expected to fall below 2x in 2026. The company reiterated 2026 guidance of $14.45–$15.0 billion revenue and $760–$790 million adjusted EBITDA, whilst targeting 15–20% organic adjusted EBITDA compound annual growth for 2026–2028. The healthcare services provider has at least $2 billion available for acquisitions through 2028. Its operations include dispensing over 40 million prescriptions annually through PharMerica, serving more than 4 million patients, with recent branch integrations expected to add approximately $30 million of EBITDA.