Knowledge Manager

Full Spectrum Operations, a joint venture between By Light Professional IT Services and American
Communications Solutions is hiring talented IT professionals for the Eastern Western Operational Communications Services (EWOCS) contract at Vandenberg Space Force Base, CA. The Eastern and Western Ranges provide capabilities for customers to safely launch, track and recover spacelift systems as well as perform operational test missions in support of ballistic missile deployment and aircraft flight tests.

EWOCS provides communication systems maintenance, operations, and support services for voice, video, data and infrastructure yielding a robust communications capability for a wide range of customers in a dynamic launch environment. We are looking for a Knowledge Manager to join our team.

• Assist the organization in implementing and operating a Knowledge Management (KM) process to improve tools and processes for publishing, disseminating, analyzing, and managing of intelligence information.
• Responsible for providing collaboration and knowledge management support staff.
• Maps current business and communication processes, identifies knowledge gaps and inefficiencies in knowledge sharing, formulate technical assessments and incorporating industry best business practices.
• Support the generation, application, management, and exploitation of Army knowledge to foster collaboration among soldiers and units in order to share expertise and experience; facilitate leader development and intuitive decision making; and support the development of organizations and teams.
• Support the KM in the modernization and modification of current and legacy knowledge management collaboration systems and applications.
• Provide knowledge management plans, policy, and governance.
• Supports the Government in KM planning, developing theater policy, and governing the administration of KM for Commanders to make logical decisions.
• Perform KM design, engineering, development, testing, deployment, training, and change management of the knowledge management software, systems, and networks.

• Has the communication skills to effectively interface with senior military officials, managers, and subordinates.
• Proficient in Microsoft Office Suite (Project, Word, PowerPoint, Excel).

• Experience supporting or assigned to the DoD; U.S. Space Force
• Experience integrating Power Platform solutions with other systems and applications.
• Proficiency in SharePoint, Teams, Microsoft Power Platform.
• Experience in designing and implementing KM systems and tools.
• Strong understanding of information architecture and data management principles.
• Excellent communication and interpersonal skills.
• Ability to train and support Government personnel in KM practices.
• Experience with managing permissions and access controls within SharePoint environments.

• Active DoD TS/SCI security clearance required